调用ListVoiceAppraise获取实例的语音满意度。
调试
您可以在OpenAPI Explorer中直接运行该接口，免去您计算签名的困扰。运行成功后，OpenAPI Explorer可以自动生成SDK代码示例。
请求参数
| 名称 | 类型 | 是否必选 | 示例值 | 描述 |
|---|---|---|---|---|
| Action | String | 是 | ListVoiceAppraise |
系统规定参数。取值：ListVoiceAppraise。 |
| InstanceId | String | 是 | d278629c-c687-4aa3-b044-4fe9b012e7ef |
待获取电话号码的呼叫中心实例ID |
| AccessKeyId | String | 否 | xxx |
您的AccessKey ID |
返回数据
| 名称 | 类型 | 示例值 | 描述 |
|---|---|---|---|
| Code | String | OK |
响应码 |
| ContactFlow |
返回的语音满意度的联系流,，包含最新版本信息。 |
||
| AppliedVersion | String | 20190319160735 |
当前正在工作的版本。 |
| ContactFlowDescription | String | SatisfactionSurvey |
联系流的简单描述。 |
| ContactFlowId | String | XmRB_0mcsmkj |
联系流唯一ID，系统自动生成的唯一标示符。 |
| ContactFlowName | String | SatisfactionSurvey |
联系流名称，在一个实例内名称不能重复。 |
| InstanceId | String | d278629c-c687-4aa3-b044-4fe9b012e7ef |
联系流所归属的呼叫中心实例。 |
| PhoneNumbers |
联系流绑定的电话号码列表。 |
||
| PhoneNumber |
联系流绑定的电话号码列表。 |
||
| InstanceId | String | d278629c-c687-4aa3-b044-4fe9b012e7ef |
电话号码所归属的呼叫中心实例ID。 |
| Number | String | 02160664656 |
电话号码。 |
| PhoneNumberDescription | String | Ali Telecom |
电话号码的简单描述。 |
| PhoneNumberId | String | cc583e96-6bae-437e-9aeb-bffd5aeddb73 |
电话号码ID。 |
| RemainingTime | Integer | 60 |
测试号码剩余的通话时间。单位为分钟。 |
| Trunks | Integer | 30 |
电话号码的中继数量，即可同时支持几路通话，数据来源于大于。 |
| Type | String | Mainflow |
流程类型。 |
| Versions |
联系流文件的所有版本。 |
||
| ContactFlowVersion |
联系流文件的所有版本。 |
||
| ContactFlowVersionDescription | String | SatisfactionSurvey-20180531144213 |
联系流版本的说明及注解。 |
| ContactFlowVersionId | String | oEUk_1EAbkcn |
联系流版本ID，关联的联系流版本。 |
| Content | String | 请见返回示例。 |
符合ACC需求的流程文件内容。 |
| LastModified | String | 2019-03-19 16:07:46 |
联系流版本的最后修改时间。 |
| LastModifiedBy | String | cloudcallcenter |
联系流版本最后由何人修改。 |
| Status | String | Published |
当前状态。 |
| Version | String | 20190319160735 |
联系流版本信息，一般以日期+时间来表示。 |
| HttpStatusCode | Integer | 200 |
HTTP状态码 |
| Message | String | 无 |
响应信息 |
| Notice | String | 无 |
创建默认满意度提示。 若客户自己配置语音满意度有一定难度，可参考模板创建的语音满意度进行修改。 |
| RequestId | String | 0FDB996E-9A04-461C-BE0E-A7F8597526AD |
请求ID |
| Success | Boolean | true |
是否成功 |
示例
请求示例
http(s)://ccc.cn-hangzhou.aliyuncs.com/?Action=ListVoiceAppraise
&InstanceId=d278629c-c687-4aa3-b044-4fe9b012e7ef
&<公共请求参数>
正常返回示例
XML 格式
<ListVoiceAppraiseResponse>
<HttpStatusCode>200</HttpStatusCode>
<ContactFlow>
<ContactFlowName>SatisfactionSurvey</ContactFlowName>
<ContactFlowDescription>SatisfactionSurvey</ContactFlowDescription>
<ContactFlowId>XmRB_0mcsmkj</ContactFlowId>
<Versions>
<ContactFlowVersion>
<Status>Published</Status>
<ContactFlowVersionDescription>SatisfactionSurvey-20180531144213</ContactFlowVersionDescription>
<ContactFlowVersionId>oEUk_1EAbkcn</ContactFlowVersionId>
<LastModifiedBy>cloudcallcenter</LastModifiedBy>
<LastModified>2019-03-19 16:07:46</LastModified>
<Content>[{"nodeId":1,"nodeDescript":"开始","nextNodeId":2,"nodeType":"start","variables":[{"varDescript":"","varName":"satisfaction","varType":"string","varInitial":""},{"varDescript":"","varName":"result","varType":"string","varInitial":""},{"varDescript":"","varName":"_press_key","varType":"string","varInitial":""}]},{"nodeId":2,"nodeDescript":"answer","userHangUpOutput":999,"failureOutput":999,"nodeType":"answer","answerSuccess":3},{"individualization":false,"playSuccess":4,"selectPlayFile":"","maxLen":1,"playType":"value","repeat":"5","resultEncryption":false,"playFile":"PUBLIC-satisfaction_part1.wav","receiveOutputValue":"satisfaction","nodeId":3,"minLen":1,"nodeDescript":"一级收号","repeatIntervalTime":"3","inputTimeOut":"3","inputPlayFile":"","userHangUpOutput":999,"keyTimeOut":999,"nodeType":"getdigits"},{"nodeDescript":"一级条件判断","nodeId":4,"branchingRules":[{"name":"satisfaction = 1","descript":"按1-满意","ruleExp":"${satisfaction}===1","output":5},{"name":"satisfaction = 2","descript":"按2-一般","ruleExp":"${satisfaction}===2","output":5},{"name":"satisfaction = 3","descript":"按3-不满意","ruleExp":"${satisfaction}===3","output":5}],"ruleMismatchOutput":3,"nodeType":"branching"},{"nodeDescription":"一级http","nodeId":5,"timeoutType":"value","successOut":998,"resultString":"result","failureOutput":999,"requestType":"get","nodeType":"http","urlType":"value","url":"http://pre.intermediary.ccc.aliyun.com/callcenter/api.json?input={\"pressKey\":\"${satisfaction}\",\"acid\":\"${_JOBID}\",\"source\":\"inner\",\"type\":\"Appraise\",\"pressKeyMapping\":{\"mapping\":{\"1\":\"满意\",\"2\":\"一般\",\"3\":\"不满意\"}}}&action=Appraise","timeout":3},{"playSuccess":999,"individualization":false,"nodeDescript":"感谢评价","nodeId":998,"inputPlayFile":"","userHangUpOutput":999,"selectPlayFile":"","allowInterrupt":false,"playType":"value","nodeType":"play","playFile":"PUBLIC-satisfaction_part2.wav"},{"nodeId":999,"nodeDescript":"结束","nextNodeId":"","nodeType":"Hangup"}]</Content>
<Version>20190319160735</Version>
</ContactFlowVersion>
</Versions>
<AppliedVersion>20190319160735</AppliedVersion>
<Type>Mainflow</Type>
<InstanceId>d278629c-c687-4aa3-b044-4fe9b012e7ef</InstanceId>
<PhoneNumbers>
</PhoneNumbers>
</ContactFlow>
<RequestId>0FDB996E-9A04-461C-BE0E-A7F8597526AD</RequestId>
<Success>true</Success>
<Code>OK</Code>
</ListVoiceAppraiseResponse>JSON 格式
{
"HttpStatusCode":200,
"ContactFlow":{
"ContactFlowName":"SatisfactionSurvey",
"ContactFlowDescription":"SatisfactionSurvey",
"ContactFlowId":"XmRB_0mcsmkj",
"Type":"Mainflow",
"AppliedVersion":"20190319160735",
"Versions":{
"ContactFlowVersion":[
{
"Status":"Published",
"ContactFlowVersionDescription":"SatisfactionSurvey-20180531144213",
"ContactFlowVersionId":"oEUk_1EAbkcn",
"LastModified":"2019-03-19 16:07:46",
"LastModifiedBy":"cloudcallcenter",
"Version":"20190319160735",
"Content":"[{\"nodeId\":1,\"nodeDescript\":\"开始\",\"nextNodeId\":2,\"nodeType\":\"start\",\"variables\":[{\"varDescript\":\"\",\"varName\":\"satisfaction\",\"varType\":\"string\",\"varInitial\":\"\"},{\"varDescript\":\"\",\"varName\":\"result\",\"varType\":\"string\",\"varInitial\":\"\"},{\"varDescript\":\"\",\"varName\":\"_press_key\",\"varType\":\"string\",\"varInitial\":\"\"}]},{\"nodeId\":2,\"nodeDescript\":\"answer\",\"userHangUpOutput\":999,\"failureOutput\":999,\"nodeType\":\"answer\",\"answerSuccess\":3},{\"individualization\":false,\"playSuccess\":4,\"selectPlayFile\":\"\",\"maxLen\":1,\"playType\":\"value\",\"repeat\":\"5\",\"resultEncryption\":false,\"playFile\":\"PUBLIC-satisfaction_part1.wav\",\"receiveOutputValue\":\"satisfaction\",\"nodeId\":3,\"minLen\":1,\"nodeDescript\":\"一级收号\",\"repeatIntervalTime\":\"3\",\"inputTimeOut\":\"3\",\"inputPlayFile\":\"\",\"userHangUpOutput\":999,\"keyTimeOut\":999,\"nodeType\":\"getdigits\"},{\"nodeDescript\":\"一级条件判断\",\"nodeId\":4,\"branchingRules\":[{\"name\":\"satisfaction = 1\",\"descript\":\"按1-满意\",\"ruleExp\":\"${satisfaction}===1\",\"output\":5},{\"name\":\"satisfaction = 2\",\"descript\":\"按2-一般\",\"ruleExp\":\"${satisfaction}===2\",\"output\":5},{\"name\":\"satisfaction = 3\",\"descript\":\"按3-不满意\",\"ruleExp\":\"${satisfaction}===3\",\"output\":5}],\"ruleMismatchOutput\":3,\"nodeType\":\"branching\"},{\"nodeDescription\":\"一级http\",\"nodeId\":5,\"timeoutType\":\"value\",\"successOut\":998,\"resultString\":\"result\",\"failureOutput\":999,\"requestType\":\"get\",\"nodeType\":\"http\",\"urlType\":\"value\",\"url\":\"http://pre.intermediary.ccc.aliyun.com/callcenter/api.json?input={\\\"pressKey\\\":\\\"${satisfaction}\\\",\\\"acid\\\":\\\"${_JOBID}\\\",\\\"source\\\":\\\"inner\\\",\\\"type\\\":\\\"Appraise\\\",\\\"pressKeyMapping\\\":{\\\"mapping\\\":{\\\"1\\\":\\\"满意\\\",\\\"2\\\":\\\"一般\\\",\\\"3\\\":\\\"不满意\\\"}}}&action=Appraise\",\"timeout\":3},{\"playSuccess\":999,\"individualization\":false,\"nodeDescript\":\"感谢评价\",\"nodeId\":998,\"inputPlayFile\":\"\",\"userHangUpOutput\":999,\"selectPlayFile\":\"\",\"allowInterrupt\":false,\"playType\":\"value\",\"nodeType\":\"play\",\"playFile\":\"PUBLIC-satisfaction_part2.wav\"},{\"nodeId\":999,\"nodeDescript\":\"结束\",\"nextNodeId\":\"\",\"nodeType\":\"Hangup\"}]"
}
]
},
"InstanceId":"d278629c-c687-4aa3-b044-4fe9b012e7ef",
"PhoneNumbers":{
"PhoneNumber":[]
}
},
"RequestId":"0FDB996E-9A04-461C-BE0E-A7F8597526AD",
"Success":true,
"Code":"OK"
}错误码
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