The AlicomAgentCallNote message provides information about a call after it ends, such as its main intent and output tags. You can subscribe to these messages by using Message Service (MNS).
Return parameters
Parameter | Type | Example | Description |
callId | String | 10000161****^1000018**** | The unique call ID. |
majorIntent | String | A | The primary intent identifier for the call. |
outputTags | Object | { "store_visit": "Yes", "test_drive": "Yes" } | An object that contains business-related output tags. |
taskId | String | 1181************** | The unique task ID. |
detailId | String | 9662************* | The unique detail ID. |
batchId | String | B202****** | The unique batch ID. |
outId | String | 123456 | The customer-provided external ID, if available. |
conversationRecord | String | [ { "content": "Hello.", "role": "assistant" }, { "content": "Um, no thanks.", "role": "user", "transactionId": "b****-***-****-****-*****cb476c" } ] | The ASR text of the conversation. This field is empty if the content exceeds the message length limit. |
call_times | Number | 1 | The number of call attempts. For example, a value of 1 indicates the first attempt. |
realCaller | String | 0571******** | The real calling number. |