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Home Page Artificial Intelligence Cloud Call Service Developer Reference API Reference (2019-10-15) API catalog Skill group management CreateSkillGroup

CreateSkillGroup

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Create a skill group based on the skill group name and channel type.

Operation description

  • This API allows you to define information such as the external display name and description of the skill group. For details, see Request Parameters.

  • The Data parameter returned by this API is the ID of the successfully created skill group.

Queries per second (QPS) limits

  • Per-user invocation frequency: No rate limiting.

  • API frequency: 1000 queries per second.

Note

If the total invocations from multiple users exceed the API frequency limit, throttling will be triggered.

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RAM authorization

No authorization for this operation. If you encounter issues with this operation, contact technical support.

Request parameters

Parameter

Type

Required

Description

Example
InstanceId

string

Yes

Artificial Intelligence Cloud Call Service (AICCS) instance ID.
You can obtain it from Instance Management in the left-side navigation pane of the Artificial Intelligence Cloud Call Service console.

ccc_xp_pre-cn-***
SkillGroupName

string

Yes

Skill group name.

在线自动化技能组
Description

string

No

Skill group description.

在线自动化技能组
DisplayName

string

No

External display name of the skill group.

在线自动化技能组
ChannelType

integer

Yes

Channel type of the skill group. Valid values:

  • 1: Hotline.

  • 2: Online.

  • 3: Ticket.

2
ClientToken

string

No

Unique ID of the customer request. Used for idempotency validation. You can generate it using UUID.

46c1341e-2648-447a-****-70b6a298d94d
DepartmentId

integer

No

Department ID.

123

Response elements

Element

Type

Description

Example

object

result

Message

string

Description of the status code.

successful
RequestId

string

Request ID.

EE338D98-9BD3-4413-B165
Data

integer

ID of the successfully created skill group.

123456
Code

string

Status code. A value of "Success" indicates that the request succeeded.

Success
Success

boolean

Indicates whether the API call succeeded. Valid values:

  • true: Succeeded.

  • false: Failed.

true

Examples

Success response

JSON format

{
  "Message": "successful",
  "RequestId": "EE338D98-9BD3-4413-B165",
  "Data": 123456,
  "Code": "Success",
  "Success": true
}

Error codes

HTTP status code

Error code

Error message

Description
400 InvalidInstanceId The specified instance is unavailable or does not exist.
400 Department.NotFound The specified department is unavailable or does not exist.

See Error Codes for a complete list.

Release notes

See Release Notes for a complete list.

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