GetAiOutboundTaskDetail-Artificial Intelligence Cloud Call Service(AICCS)-阿里云帮助中心

Retrieves the details of an outbound call task based on the instance ID and task ID.

Operation description

The outbound call task details include the task ID, task status, task type, outbound caller number, callee number deduplication policy, and other information. For more information, see Response elements.

QPS limit

Per-user call rate: 100 calls per second.
API call rate: 100 calls per second.

Note

If the total calls from multiple users exceed the API call rate, throttling is triggered.

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Test

RAM authorization

No authorization for this operation. If you encounter issues with this operation, contact technical support.

Request parameters

Parameter	Type	Required	Description	Example
InstanceId	string	Yes	The ID of the Artificial Intelligence Cloud Call Service (AICCS) instance. You can obtain the instance ID from Instance Management in the left-side navigation pane of the Artificial Intelligence Cloud Call Service console.	agent_***
TaskId	integer	Yes	The task ID. You can call the CreateAiOutboundTask operation and check the Data parameter in the response, or call the GetAiOutboundTaskList operation and check the TaskId parameter in the response.	123456

Response elements

Element	Type	Description	Example
	object	Schema of Response
RequestId	string	The request ID.	D9CB3933-9FE3-4870-BA8E-2BEE91B69D23
Message	string	The description of the status code.	OK
Data	object	The details of the outbound call task.
Status	integer	The task status. Valid values: 0: Not started. 1: In progress. 2: System paused. 3: Manually paused. 4: Completed. 5: Stopped.	1
HandlerId	integer	The skill group ID (for predictive outbound calls) or IVR ID (for automatic outbound calls).	123456
TaskId	integer	The task ID.	123
Description	string	The task description.	Real estate sales
Name	string	The task name.	xxxxx outbound call
StatusDesc	string	The task status description.	Not started
ExecutionTime	string	The task execution time. Time periods are configured by day of the week using a JSON object. The start and end values are in the HH:mm format.	{"TUESDAY":[{"start":"06:00","end":"06:05"}],"MONDAY":[{"start":"09:00","end":"18:00"},{"start":"20:30","end":"21:45"},{"start":"22:30","end":"22:50"}],"WEDNESDAY":[{"start":"09:00","end":"18:00"}],"THURSDAY":[{"start":"09:00","end":"18:00"}],"FRIDAY":[{"start":"09:00","end":"18:00"}],"SATURDAY":[{"start":"09:00","end":"18:00"}],"SUNDAY":[{"start":"17:00","end":"23:45"}]}
Type	integer	The task type. Valid values: 2: Predictive outbound call. 3: Automatic outbound call.	2
ConcurrentRate	integer	The concurrency for automatic outbound calls.	10
NumRepeated	integer	The callee number deduplication policy. 0: Deduplicate. 1: Do not deduplicate.	0
OutboundNums	array	The outbound caller numbers.
	string	The outbound caller numbers.	150****0000
RecallRule	object	The failed recall policy.
Count	integer	The number of recall attempts.	2
Interval	integer	The recall interval. Unit: minutes.	2
HandlerName	string	The skill group name or IVR name.	Hotline skill group
ForecastCallRate	number	The fixed call rate for predictive outbound calls.	1.2
Code	string	The status code.	OK
Success	boolean	Indicates whether the call was successful. true: Successful. false: Failed.	true

Examples

Success response

JSON format

{
  "RequestId": "D9CB3933-9FE3-4870-BA8E-2BEE91B69D23",
  "Message": "OK",
  "Data": {
    "Status": 1,
    "HandlerId": 123456,
    "TaskId": 123,
    "Description": "房产销售",
    "Name": "xxxxx外呼",
    "StatusDesc": "未开始",
    "ExecutionTime": "{\"TUESDAY\":[{\"start\":\"06:00\",\"end\":\"06:05\"}],\"MONDAY\":[{\"start\":\"09:00\",\"end\":\"18:00\"},{\"start\":\"20:30\",\"end\":\"21:45\"},{\"start\":\"22:30\",\"end\":\"22:50\"}],\"WEDNESDAY\":[{\"start\":\"09:00\",\"end\":\"18:00\"}],\"THURSDAY\":[{\"start\":\"09:00\",\"end\":\"18:00\"}],\"FRIDAY\":[{\"start\":\"09:00\",\"end\":\"18:00\"}],\"SATURDAY\":[{\"start\":\"09:00\",\"end\":\"18:00\"}],\"SUNDAY\":[{\"start\":\"17:00\",\"end\":\"23:45\"}]}",
    "Type": 2,
    "ConcurrentRate": 10,
    "NumRepeated": 0,
    "OutboundNums": [
      "150****0000"
    ],
    "RecallRule": {
      "Count": 2,
      "Interval": 2
    },
    "HandlerName": "热线技能组",
    "ForecastCallRate": 1.2
  },
  "Code": "OK",
  "Success": true
}

Error codes

See Error Codes for a complete list.

Release notes

See Release Notes for a complete list.