ListSkillGroup

Updated at:

Query skill groups in the Cloud Customer Service System by instance ID and skill group channel type.

Operation description

Queries per second (QPS) limit

  • Per-user invocation frequency: No rate limiting.

  • API frequency: 100 queries per second (QPS).

Note

If the total invocations from multiple users exceed the API frequency limit, throttling will be triggered.

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Test

RAM authorization

No authorization for this operation. If you encounter issues with this operation, contact technical support.

Request parameters

Parameter

Type

Required

Description

Example

ClientToken

string

No

Unique ID of the customer request. Used for idempotency validation. You can generate it using UUID.

46c1341e-2648-447a-****-70b6a298d94d

InstanceId

string

Yes

Artificial Intelligence Cloud Call Service (AICCS) instance ID.
You can obtain it from Instance Management in the left-side navigation pane of the Artificial Intelligence Cloud Call Service console.

ccc_xp_pre-cn-***

ChannelType

integer

No

The skill group channel type. Valid values:

  • 0: Returns all skill groups.

  • 1: Voice skill group.

  • 2: Chat skill group.

  • 3: Chat and voice skill group.

  • 4: Ticket skill group.

  • 5: Voice and ticket skill group.

  • 6: Chat and ticket skill group.

  • 7: Chat, voice, and ticket skill group.

2

Response elements

Element

Type

Description

Example

object

result

Message

string

Description of the status code.

successful

RequestId

string

Request ID.

EE338D98-9BD3-4413-B165

Data

array<object>

Skill group information.

object

Data information.

Description

string

Skill group description.

自动化技能组

DisplayName

string

Display name of the skill group.

自动化技能组

SkillGroupId

integer

Skill group ID.

123456

ChannelType

integer

Channel type of the skill group.

2

Name

string

Name of the skill group.

自动化技能组

Code

string

Status code. A value of "Success" indicates that the request succeeded.

Success

Success

boolean

Indicates whether the API call succeeded. Valid values:

  • true: Succeeded.

  • false: Failed.

true

Examples

Success response

JSON format

{
  "Message": "successful",
  "RequestId": "EE338D98-9BD3-4413-B165",
  "Data": [
    {
      "Description": "自动化技能组",
      "DisplayName": "自动化技能组",
      "SkillGroupId": 123456,
      "ChannelType": 2,
      "Name": "自动化技能组"
    }
  ],
  "Code": "Success",
  "Success": true
}

Error codes

HTTP status code

Error code

Error message

Description

500 NoTenantFound The specified tenant does not exist.
500 SystemError A system error occurred. Please contact the administrator.

See Error Codes for a complete list.

Release notes

See Release Notes for a complete list.