QueryAiCallDetailPage-Artificial Intelligence Cloud Call Service(AICCS)-阿里云帮助中心

Queries the details of voice call tasks by page.

Operation description

Before querying voice call task details, make sure that you have created a voice call task.
If you have not created a voice call task, create one on the Call Task Management page or by calling the CreateAiCallTask operation.

Try it now

Try this API in OpenAPI Explorer, no manual signing needed. Successful calls auto-generate SDK code matching your parameters. Download it with built-in credential security for local usage.

Test

RAM authorization

The table below describes the authorization required to call this API. You can define it in a Resource Access Management (RAM) policy. The table's columns are detailed below:

Action: The actions can be used in the Action element of RAM permission policy statements to grant permissions to perform the operation.
API: The API that you can call to perform the action.
Access level: The predefined level of access granted for each API. Valid values: create, list, get, update, and delete.
Resource type: The type of the resource that supports authorization to perform the action. It indicates if the action supports resource-level permission. The specified resource must be compatible with the action. Otherwise, the policy will be ineffective.
- For APIs with resource-level permissions, required resource types are marked with an asterisk (*). Specify the corresponding Alibaba Cloud Resource Name (ARN) in the Resource element of the policy.
- For APIs without resource-level permissions, it is shown as All Resources. Use an asterisk (*) in the Resource element of the policy.
Condition key: The condition keys defined by the service. The key allows for granular control, applying to either actions alone or actions associated with specific resources. In addition to service-specific condition keys, Alibaba Cloud provides a set of common condition keys applicable across all RAM-supported services.
Dependent action: The dependent actions required to run the action. To complete the action, the RAM user or the RAM role must have the permissions to perform all dependent actions.

Action

Access level

Resource type

Condition key

Dependent action

aiccs:QueryAiCallDetailPage

list

*All Resource

*

None

Request parameters

Parameter	Type	Required	Description	Example
TaskId	string	Yes	The task ID.	1187**************
Status	integer	Yes	The task status. Valid values: 0: Pending. 1: Completed. 2: Failed.	0
BatchId	string	No	The batch ID. On the Call Task Management page, click Details to view the batch ID.	1183**************
CalledNumber	string	No	The called number.	053714454****
EncryptionType	integer	No	The encryption type. Valid values: 0: no encryption. 1: MD5. 2: SHA256. 3: SM3.	1
CallResult	string	No	The call result. Valid values: CALL_FORWARDING: Call forwarding. INCOMING_CALL_BARRED: Incoming call barred. CALL_REJECTED: Call rejected. ANSWERED: Answered. USER_BUSY: User busy. POWERED_OFF: Powered off. NO_USER_RESPONSE: Out of service area. OPERATOR_BLOCK: Blocked by carrier. OTHERS: Other status. SUSPEND: Service suspended. CANCEL: Caller canceled. INVALID_NUMBER: Invalid number. UNAVAILABLE: Temporarily unavailable. NETWORK_BUSY: Network busy. NO_ANSWER: No answer.	ANSWERED
MajorIntent	string	No	The major intent. On the Communication Agent Management page, click the agent details to view the major intent.	A
MinConversationDuration	integer	No	The minimum call duration. Unit: minutes.	0
MaxConversationDuration	integer	No	The maximum call duration. Unit: minutes.	20
StartImportedTime	integer	No	The start import time. This value is a UNIX timestamp. Unit: ms.	1748948749000
EndImportedTime	integer	No	The end import time. This value is a UNIX timestamp. Unit: ms.	1748948749000
StartCallingTime	integer	No	The start calling time. This value is a UNIX timestamp. Unit: ms.	1748948749000
EndCallingTime	integer	No	The end calling time. This value is a UNIX timestamp. Unit: ms.	1748948749000
OutId	string	No	The ID reserved for the caller. This ID is returned to the caller in the receipt message.	94ba739b-c01a-ef91-335d-4be006c34899
DetailIds	array	No	The list of task detail IDs. A maximum of 100 IDs can be specified.
	integer	No	The detail ID.	992913231****
PageNo	integer	No	The current page number. The value must be greater than 0. Default value: 1.	1
PageSize	integer	No	The number of entries per page. Default value: 10.	10

Response elements

Element	Type	Description	Example
	object
AccessDeniedDetail	string	The detailed reason why access was denied.	None
Message	string	The description of the status code.	Success
RequestId	string	The request ID.	A57441B2-8EB6-5B93-9F37-0A51B8E2C9F5
Data	object	The returned data.
PageSize	integer	The page size.	5
Total	integer	The total number of records.	2
PageNo	integer	The current page number.	60
List	array<object>	The list of task detail data.
	object	The task detail data.
ImportedTime	integer	The import time. This value is a UNIX timestamp. Unit: milliseconds.	1748948749000
Status	integer	The task detail status. Valid values: 0: Initialization. 1: Waiting for call. 2: Waiting for retry. 3: Calling. 4: Call ended. 5: Call failed. Only 4 and 5 are desired states.	4
Options	string	The variable information used at runtime. The information is stored in this field as key-value pairs.	{ "date": "666", "phoneNumber": "777", "distance": "555", "mendian": "444", "sex": "Male", "name": "111", "age": "222" }
EncryptionType	integer	The encryption type. Valid values: 0: no encryption. 1: MD5. 2: SHA256. 3: SM3.	1
CalledNumber	string	The called number.	0537101****
CallResult	string	The call result.	Answered
ConversationTurnCount	integer	The number of conversation turns.	10
TaskId	string	The task ID.	1187**************
BatchId	string	The batch ID.	1183**************
MajorIntent	string	The major intent.	A
FailedReason	string	The reason for the call failure. This field is returned only when the call fails.	Account suspended
BranchId	integer	The branch ID.	49
RecordingFilePath	string	The download path of the recording file. This field is returned only after the recording file is generated.	https://*******
CallingTime	integer	The calling time. This value is a UNIX timestamp. Unit: milliseconds.	1748948749000
DetailId	string	The task detail ID.	9662*************
OutId	string	The external business serial number reserved for external input. You can use a unique ID for business association.	outId
BranchVersionId	integer	The version ID.	9
ConversationRecord	string	The chat record information. The structure is a JSON array, and the chat records are sorted in chronological order. The structure is as follows: `[ { "content":"Chat content", "role":"Role",//Valid values: user and assistant (bot). } ]`	[ { "content": "111您好，年龄222，性别男，我这边是汽车的官方顾问，我们新出了一款车型为；已经上市了，售价万元起，*分钟破台，您看要不了解一下？", "role": "assistant" }, { "content": "<客户打断>哎，你是谁？", "role": "user", }, { "content": "<客户打断>你再说一遍。", "role": "user", }, { "content": "哎，我没听清。", "role": "user", }, { "content": "你在说什么？", "role": "user", }, { "content": "您好，", "role": "assistant", }, { "content": "我是汽车总部销售服务顾问。", "role": "assistant", }, { "content": "我们最近推出了一款新车，想了解一下您是否对这款车型感兴趣？", "role": "assistant", }, { "content": "<客户打断>哎，那我是谁？", "role": "user", }, { "content": "你在说什么呢？", "role": "user", }, { "content": "抱歉打扰了，111先生。", "role": "assistant", }, { "content": "祝您生活愉快！再见！", "role": "assistant", } ]
ConversationDuration	integer	The call duration. Unit: seconds.	100
VersionNo	integer	The version number.	1
VersionName	string	The version name.	Default version
BranchName	string	The branch name.	Default branch
CallId	string	The call ID.	123***456^123***456
CallExpireTime	integer	The expiration time of the outbound call detail. Format: YYYY-MM-DD HH:mm:ss.	2026-07-30 20:00:20
Code	string	The status code.	OK
Success	boolean	Indicates whether the call was successful. Valid values: true: Successful. false: Failed.	true

Examples

Success response

JSON format

{
  "AccessDeniedDetail": "None",
  "Message": "OK",
  "RequestId": "A57441B2-8EB6-5B93-9F37-0A51B8E2C9F5",
  "Data": {
    "PageSize": 5,
    "Total": 2,
    "PageNo": 60,
    "List": [
      {
        "ImportedTime": 1748948749000,
        "Status": 4,
        "Options": "{\n  \"date\": \"666\",\n  \"phoneNumber\": \"777\",\n  \"distance\": \"555\",\n  \"mendian\": \"444\",\n  \"sex\": \"male\",\n  \"name\": \"111\",\n  \"age\": \"222\"\n}",
        "EncryptionType": 1,
        "CalledNumber": "0537101****",
        "CallResult": "Answered",
        "ConversationTurnCount": 10,
        "TaskId": "1187**************",
        "BatchId": "1183**************",
        "MajorIntent": "A",
        "FailedReason": "Account suspended",
        "BranchId": 49,
        "RecordingFilePath": "https://*******",
        "CallingTime": 1748948749000,
        "DetailId": "9662*************",
        "OutId": "outId",
        "BranchVersionId": 9,
        "ConversationRecord": "[\n    {\n        \"content\": \"111您好，年龄222，性别男，我这边是**汽车的官方顾问，我们新出了一款车型为**；**已经上市了，售价**万元起，**分钟破*台，您看要不了解一下？\",\n        \"role\": \"assistant\"\n    },\n    {\n        \"content\": \"哎，你是谁？\",\n        \"role\": \"user\",\n    },\n    {\n        \"content\": \"你再说一遍。\",\n        \"role\": \"user\",\n    },\n    {\n        \"content\": \"哎，我没听清。\",\n        \"role\": \"user\",\n    },\n    {\n        \"content\": \"你在说什么？\",\n        \"role\": \"user\",\n    },\n    {\n        \"content\": \"您好，\",\n        \"role\": \"assistant\",\n    },\n    {\n        \"content\": \"我是**汽车总部销售服务顾问。\",\n        \"role\": \"assistant\",\n    },\n    {\n        \"content\": \"我们最近推出了一款新车**，想了解一下您是否对这款车型感兴趣？\",\n        \"role\": \"assistant\",\n    },\n    {\n        \"content\": \"哎，那我是谁？\",\n        \"role\": \"user\",\n    },\n    {\n        \"content\": \"你在说什么呢？\",\n        \"role\": \"user\",\n    },\n    {\n        \"content\": \"抱歉打扰了，111先生。\",\n        \"role\": \"assistant\",\n    },\n    {\n        \"content\": \"祝您生活愉快！再见！\",\n        \"role\": \"assistant\",\n    }\n]",
        "ConversationDuration": 100,
        "VersionNo": 1,
        "VersionName": "Default version",
        "BranchName": "Default branch",
        "CallId": "123*****456^123*****456",
        "CallExpireTime": 0
      }
    ]
  },
  "Code": "OK",
  "Success": true
}

Error codes

See Error Codes for a complete list.

Release notes

See Release Notes for a complete list.