VoiceReportAiccs-Artificial Intelligence Cloud Call Service(AICCS)-阿里云帮助中心

You can subscribe to call record messages (VoiceReportAiccs) using the MNS queue pattern. After a call ends, you can retrieve the call record information, such as the call type, start and end times, duration, and termination reason.

Return parameters

Name	Type	Example	Description
call_id	String	100001616500^10000187****	The call ID.
originate_time	String	2020-05-01 10:00:00	The time when Alibaba Cloud Communications initiated the call to the carrier.
ring_time	String	2020-05-01 10:00:03	The time when the callee's phone starts ringing after an outbound call is initiated. Note If the callee's phone does not ring, this field is empty.
start_time	String	2017-06-01 10:00:00	The time when the callee answered the call. Note This field is empty if the call was not connected.
end_time	String	2017-06-01 10:00:00	The time when the call ended.
caller	String	0571****1111	The caller number.
callee	String	137****1111	The callee number.
duration	String	10	The call duration. The value is 0 if the call was not connected.
status_code	String	200010	The status code of the call result. For more information, see Call status codes.
early_media_code	String	200002	The status code for the early media result. This parameter is returned only if the early media feature is enabled. For more information, see Call status codes.
hangup_direction	String	User	The party that disconnected the call. Valid values: User Machine
status_msg	String	Execution complete	The result description.
out_id	String	123456	The extended field that is passed back. This parameter returns the value that you specified for this field in the API call. For APIs related to the Intelligent Outbound Call SaaS Assistant, the `out_id` value is in the format `ALICOM_SMART_SAAS^111111^2222222`. In this format, `111111` is the batch task ID.
dtmf	String	123456	The DTMF keypress.
voice_type	String	voice	The type of call record. Valid values: Voice: Mandarin (single) asr: An ASR call record. smart_transfer: A call record for an intelligent outbound call transfer.
dialog_id	String	100001097****	The script ID. This parameter is specific to the Intelligent Outbound Call SaaS Assistant.
toll_type	String	LOCAL	The call type. Valid values: LOCAL: Local call. PROVINCE: Intra-province long-distance call. DOMESTIC: Domestic long-distance call. INTERNATIONAL: International long-distance call.