Exclusive AI solutions for DingTalk from AnalyticDB for PostgreSQL

Overview

AnalyticDB for PostgreSQL and DingTalk provide exclusive AI solutions for enterprises. AnalyticDB for PostgreSQL stores private enterprise data and provides vectorization, vector search, and retrieval services. DingTalk provides the AI application solutions. Use cases include natural language report generation, document search, new employee training, sales guidance, intelligent customer service, and smart product selection.

The AI application solutions include the following:

• ChatBI: Uses natural language to SQL (NL2SQL) technology to generate reports from natural language queries. It delivers data and supports collaboration through DingTalk Instant Messaging (IM) and a web interface.

• ChatMemo: Provides enterprises with an exclusive, secure, scalable, and easy-to-maintain knowledge base. It offers features such as Q&A-style knowledge retrieval, content summarization, and content generation. It uses dynamic cards in DingTalk IM to let users quickly find and preview documents within groups. This provides instant knowledge search results, improving efficiency for both managers and employees.

The solution also includes an exclusive AI management console for one-stop management of corpora and data sources.

Target audience

Enterprises that use DingTalk as their collaboration tool can purchase AnalyticDB for PostgreSQL and the exclusive AI solutions for DingTalk to enable the ChatBI and ChatMemo solutions.

Benefits

• Private data security: Private enterprise data is stored in a dedicated AnalyticDB for PostgreSQL instance. AnalyticDB for PostgreSQL also enhances data security with features such as disk encryption, SSL connections, and row-level or column-level permission control.

• Efficient data collaboration: Unlike traditional reporting tools, you can implement fine-grained permission control based on the DingTalk address book. You can send data directly to individuals or groups through dynamic cards in DingTalk IM, enabling efficient collaboration.

• Model fine-tuning service: A professional team provides model fine-tuning services and a self-service tuning platform. This ensures the accuracy of model outputs.

ChatBI solution

The ChatBI solution uses NL2SQL technology to generate reports from natural language queries. It delivers data and supports collaboration through DingTalk IM and a web interface. The following figure shows the technical architecture of ChatBI.

The ChatBI solution allows users to query business data anytime and anywhere using natural language. The following figure shows an example.

The following video demonstrates the ChatBI solution.

ChatMemo solution

ChatMemo is an exclusive, secure, scalable, and easy-to-maintain knowledge base for enterprises. It provides features such as Q&A-style knowledge retrieval, content summarization, and content generation. The following figure shows the technical architecture of ChatMemo.

In the following example, a logistics company interacts with a DingTalk robot to display content as dynamic cards in the client.

Exclusive AI management console

AnalyticDB for PostgreSQL provides an exclusive AI management console for each enterprise. You can use the console to manage corpora, optimize models, and upload and maintain local files.

Data assets for the ChatBI solution are delivered through a no-code engineering platform. This allows customers and partners to perform self-service delivery.

More information

For more information about the exclusive AI solutions for DingTalk, join the DingTalk group (ID: 59370008826).