Refund rules, methods, and fund flow for AnalyticDB for PostgreSQL-AnalyticDB(AnalyticDB)-阿里云帮助中心

This topic describes the refund rules, methods, and fund flow for AnalyticDB for PostgreSQL.

Refund rules

AnalyticDB for PostgreSQL supports the following refund rules.

Billing method

Refund scenario

References

Subscription

Full refund within five days: You can request a full, no-questions-asked refund within five days of a new purchase.
Partial refund: If your refund request for a subscription product does not qualify for the 5-day unconditional full refund, it is processed as a partial refund.
Cancel pending renewals: After you create a resource and renew its subscription, you can cancel renewal orders that have not yet taken effect. For renewals that are already active, the cancellation rules for in-use resources apply.

For details about cancellation considerations and refund amount calculations, see Refund rules .

Pay-as-you-go

Pay-as-you-go charges after usage and does not involve refunds.

To stop using a pay-as-you-go instance, release the instance directly in the console.

Warning

After you cancel a subscription instance or release a pay-as-you-go instance, computing and storage resources are released immediately, and data is deleted. Proceed with caution.

Notes

You can manually release pay-as-you-go instances only when their Status is Running.
You cannot manually release subscription instances. These instances are automatically released upon expiration. However, you can manually release a subscription instance after it is converted to a pay-as-you-go instance.
You cannot obtain a refund for bills that have already been generated.

Refund methods

Before you unsubscribe from resources, we recommend that you review the unsubscription rules, precautions, and examples. For more information, see Unsubscription instructions.

Refund fund flow

For more information about refund fund flows, see Unsubscription fund flow and .