You can contact Alibaba Cloud through multiple channels for pre-sales consultation or after-sales technical support.
Pre-sales consultation
Before purchasing Alibaba Cloud products, learn about or inquire about product information through the following channels:
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Call the Alibaba Cloud pre-sales phone number: 400-801-3260, and follow the phone prompts to connect to pre-sales customer service.
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Log on to the Alibaba Cloud pre-sales online consultation page.
ImportantYou must first log on to your Alibaba Cloud account or RAM account to properly access the pre-sales online consultation page.
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Contact your Alibaba Cloud account manager.
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Join the "API Gateway-Service Group" DingTalk group with group number
88010006189.
Not sure whether Alibaba Cloud products or services suit your business? Contact our sales team for more information.
After-sales support
If you need help with Alibaba Cloud products or services, contact us through the following channels:
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Call the Alibaba Cloud after-sales service phone number: 400-801-3260, and follow the phone prompts to connect to after-sales customer service.
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Visit the after-sales online service: Alibaba Cloud Intelligent Online Platform. Type "human" in the question input box to connect to human customer service.
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Submit feedback: Alibaba Cloud Feedback Platform.
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Submit a ticket: Alibaba Cloud ticket submission page.
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Join the API Gateway technical support DingTalk group (
88010006189).