FAQs
This FAQ answers common questions about billing for Application Monitoring.
Differences between new and old billing models
The new billing model charges you based on the volume of observability data ingested.
The new billing model does not offer a 15-day free trial for new accounts.
Adjust the data retention period
The new billing model does not currently support adjusting the data retention period.
Switch to the new billing model
For assistance, contact the DingTalk group (group ID: 37120013838).
Subscription support
This billing model currently supports only pay-as-you-go.
Stop billing
If you no longer need Application Monitoring, you can stop billing by stopping your applications or uninstalling agents.
Stop applications
To stop all applications:
In the left-side navigation pane of the ARMS console, choose .
In the upper-right corner of the Applications page, choose .
In the Start/Stop All Applications dialog box, select an option and click OK.
Parameter
Description
Stop All Applications (Automatically start applications at 00:00 the next day)
ARMS immediately stops monitoring all applications and automatically resumes monitoring at 00:00 the next day.
Stop All Applications (Do not automatically start applications the next day)
ARMS immediately stops monitoring all applications and does not automatically resume monitoring.
Keep Running (Automatically stop applications after reaching the limit and do not automatically start them the next day)
ARMS monitors your applications until the daily consumption limit is reached. Once the limit is reached, monitoring for all applications stops and does not automatically resume.
To stop a single application:
In the left-side navigation pane of the ARMS console, choose
In the top navigation bar, select the region.
On the Applications page, click the application name.
In the left-side navigation pane, click Application Settings.
On the Application Settings page, click the Custom Configuration tab. In the Agent Switch Settings section, turn off the Agent Master Switch. ARMS will immediately stop monitoring the application.
Uninstall an agent
For details, see Uninstall the Java agent.
Billing stops immediately after you uninstall the agent. You are still charged for usage on the day of uninstallation.
Set a consumption limit
Set a consumption limit to control your daily spending and prevent unexpected costs. Once a limit is set, ARMS monitors your applications until the limit is reached, at which point monitoring and billing stop. They automatically resume at 00:00 the next day.
ARMS checks the consumption limit once every hour. Between two checks, the actual data ingestion volume may exceed the configured daily limit. At the next check, if ARMS detects that the daily limit has been exceeded, it stops data reporting.
In the left-side navigation pane of the ARMS console, choose .
In the upper-right corner of the application list, click Configure Quota.
In the dialog box, enter a daily consumption limit and click Confirm.