Billing rules

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Managed Service for OpenTelemetry charges for trace reporting, trace storage, and metric storage on a pay-as-you-go basis. Bills are generated daily.

Important

Prices listed here are for reference only. For the latest prices, see the Managed Service for OpenTelemetry pricing page.

Key concepts

Traces, spans, and metrics are the billable units.

TermDefinition
TraceThe end-to-end execution path of a transaction or process across a distributed system.
SpanA single operation within a trace. Each span is a named, timed segment representing one call request.
MetricStatistical data such as request data, response time, and number of exceptions for applications, APIs, or databases.

Relationships between traces, spans, and metrics:

  • All spans with the same trace ID within an Alibaba Cloud account form one trace.

  • A trace contains at most 10 spans. Each span has a maximum size of 2 KB. Excess data is discarded.

  • One metric is generated per reported trace.

For details, see Terms.

Pricing

Managed Service for OpenTelemetry provides daily free quotas. If your daily usage stays below the free quota, no charges apply. If your daily usage meets or exceeds the free quota, you are charged for all usage that day, not just the portion above the quota.

Important

The free quota is a threshold, not a deduction. Once daily usage reaches the quota, you are billed for the full day's consumption.

Unit prices

Billable item

Free quota

Unit price

Reporting fee

1 million spans/day

CNY 0.09/million spans

Trace storage fee

1 million spans/day

CNY 0.02/million spans/day

Statistical metric storage fee

1 million metrics/day

CNY 0.01/million metrics/day

Fee calculation details

Fee typeCalculation basisNotes
Trace reportingNumber of spans in reported tracesTraces are aggregated into statistical metrics: elapsed time, queries per second (QPS), and number of exceptions.
Trace storageTraces stored per day x retention periodDefault retention: 30 days.
Metric storageMetrics stored per day x retention periodDefault retention: 30 days.
Note

To change the retention period, go to the Cluster Configurations tab on the Cluster Configurations page in the Managed Service for OpenTelemetry console.

Calculation examples

The following examples use Chinese mainland pricing.

Trace reporting -- 1 million traces reported per day:

1 x USD 0.13 = USD 0.13/day

Trace storage -- 1 million traces stored for 15 days (15 million traces accumulated):

15 x USD 0.03 = USD 0.45/day

Metric storage -- 1 million metrics generated per day, stored for 15 days (15 million metrics accumulated):

15 x USD 0.0015 = USD 0.0225/day

Billing cycle

Bills are generated daily at 00:00 for the previous day's usage and deducted from your Alibaba Cloud account balance.

Activate the service

Activate Managed Service for OpenTelemetry

Pay-as-you-go examples

Example 1: You report 400 million traces (approximately 4 billion spans) per day.

  • Scenario 1: Store all trace data and metric data for 30 days.

    Trace reporting fee: 4,000 (million spans) × CNY 0.09 (unit price per million spans) = CNY 360/day

    Daily trace storage fee: 4,000 (million spans) × 30 (days) × CNY 0.02 (unit price per million spans) = CNY 2,400/day

    Daily metric storage fee: 400 (million metrics) × 30 (days) × CNY 0.01 (unit price per million metrics) = CNY 120/day

    Total: CNY 2,880/day

  • Scenario 2: Store trace data for 7 days and metric data for 30 days.

    Trace reporting fee: 4,000 (million spans) × CNY 0.09 (unit price per million spans) = CNY 360/day

    Daily trace storage fee: 4,000 (million spans) × 7 (days) × CNY 0.02 (unit price per million spans) = CNY 560/day

    Daily metric storage fee: 400 (million metrics) × 30 (days) × CNY 0.01 (unit price per million metrics) = CNY 120/day

    Total: CNY 1,040/day

Example 2: You report 10 million traces (approximately 100 million spans) per day.

Store trace data for 7 days and metric data for 30 days.

Trace reporting fee: 100 (million spans) × CNY 0.09 (unit price per million spans) = CNY 9/day

Daily trace storage fee: 100 (million spans) × 7 (days) × CNY 0.02 (unit price per million spans) = CNY 14/day

Daily metric storage fee: 10 (million metrics) × 30 (days) × CNY 0.01 (unit price per million metrics) = CNY 3/day

Total: CNY 26/day

Cost comparison: managed vs. self-hosted

Most open source APM systems retain data for only 7 days. Managed Service for OpenTelemetry retains data for 30 days by default. Separate computing and storage fees let you independently adjust the retention period to balance cost and data availability.

Table 1. Cost comparison with self-built open source solutions

Customer type

Number of customer nodes

Daily requests

Machine configuration

Open source cost (CNY/month)

Managed Service for OpenTelemetry (CNY/month)

Small-sized customer

80

20 million requests (Complexity: 5 spans per request on average)

  • 4 Elasticsearch instances (4 vCPUs, 16 GB memory, 1 TB SSD)

  • 4 Collector instances (4 vCPUs, 8 GB memory)

5,836

764.8

Medium-sized customer

300

300 million requests (Complexity: 7 spans per request on average)

  • 8 Elasticsearch instances (8 vCPUs, 16 GB memory, 6 TB SSD)

  • 8 Collector instances (4 vCPUs, 8 GB memory)

22,480

16,065

Large-sized customer

1,000

1 billion requests (Complexity: 8 spans per request on average)

  • 12 Elasticsearch instances (16 vCPUs, 64 GB memory, 21 TB SSD)

  • 16 Collector instances (4 vCPUs, 8 GB memory)

65,088

64,800

Note
  • Nodes refers to the number of Elastic Compute Service (ECS) instances or Docker containers.

  • Request volumes are based on Apache documentation. Each trace can report up to 10 KB of data.

  • Self-hosted infrastructure assumes statistical data is stored for 15 days and full detail data for 7 days.

  • Total requests = requests per day x data retention period. Open source agents are used; other components are maintained by Alibaba Cloud.