You can call CreateSkillGroup to create a skill group under a specified instance.
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Test
RAM authorization
Request parameters
|
Parameter |
Type |
Required |
Description |
Example |
| InstanceId |
string |
Yes |
Instance ID. |
ccc-test |
| Name |
string |
Yes |
The skill group name. It must be 1 to 64 characters in length, can contain digits, letters, underscores (_), and hyphens (-), and must start with a letter. |
skillgroup |
| DisplayName |
string |
Yes |
Display name of the skill group. It must be 1 to 64 characters in length. |
测试技能组 |
| Description |
string |
No |
Description of the skill group. This parameter is optional. If not specified, it defaults to empty. |
云联络中心的测试技能组。 |
| MediaType |
string |
No |
Media type. The default value is AUDIO. Other valid values include CHAT and VIDEO. |
CHAT |
Response elements
|
Element |
Type |
Description |
Example |
|
object |
|||
| Code |
string |
Response code. |
OK |
| HttpStatusCode |
integer |
HTTP status code. |
200 |
| Message |
string |
Response message. |
无 |
| RequestId |
string |
Request ID. |
EEEE671A-3E24-4A04-81E6-6C4F5B39DF75 |
| Data |
object |
Data. |
|
| InstanceId |
string |
Instance ID. |
ccc-test |
| Description |
string |
Description of the skill group. |
云联络中心的测试技能组。 |
| Name |
string |
Skill group name. |
skillgroup |
| SkillGroupId |
string |
Skill group ID, in the format: skill group name@instance ID. |
skillgroup@ccc-test |
| MediaType |
string |
Media type. The default value is AUDIO. Other valid values include CHAT and VIDEO. |
VIDEO |
Examples
Success response
JSON format
{
"Code": "OK",
"HttpStatusCode": 200,
"Message": "无",
"RequestId": "EEEE671A-3E24-4A04-81E6-6C4F5B39DF75",
"Data": {
"InstanceId": "ccc-test",
"Description": "云联络中心的测试技能组。",
"Name": "skillgroup",
"SkillGroupId": "skillgroup@ccc-test",
"MediaType": "VIDEO"
}
}
Error codes
|
HTTP status code |
Error code |
Error message |
Description |
|---|---|---|---|
| 400 | Parameter.Blank | The parameter %s may not be null or blank. | |
| 400 | Parameter.Format | The format of parameter %s is invalid. %s | |
| 500 | InternalService.DB | An internal DB service error occurred. %s | |
| 404 | NotExists.InstanceId | The specified instance %s does not exist. | |
| 409 | AlreadyExists.SkillGroupId | Skill group %s already exists in instance %s. | The specified skill group already exists in the cloud contact center instance. |
See Error Codes for a complete list.
Release notes
See Release Notes for a complete list.