You can invoke GetMonoRecording to obtain the single-track recording of a specified call under a specified instance. A single-track recording contains only one audio track, with both the agent-side and customer-side recordings merged into the same track in WAV format.
Try it now
Test
RAM authorization
Request parameters
|
Parameter |
Type |
Required |
Description |
Example |
| InstanceId |
string |
Yes |
Instance ID. |
ccc-test |
| ContactId |
string |
Yes |
Call ID. |
job-6538214103689**** |
| ExpireSeconds |
integer |
No |
Expiration time, in seconds. |
300 |
Response elements
|
Element |
Type |
Description |
Example |
|
object |
|||
| Code |
string |
Response code. |
OK |
| HttpStatusCode |
integer |
HTTP status code. |
200 |
| Message |
string |
Response message. |
无 |
| RequestId |
string |
Request ID. |
EEEE671A-3E24-4A04-81E6-6C4F5B39DF75 |
| Data |
object |
Data. |
|
| FileUrl |
string |
The OSS download URL of the recording file. Note that the download URL expires after a validity period of 1 Day. |
http://ccc-v2-online.oss-cn-shanghai.aliyuncs.com/ccc-record/job-6538214103689****.wav?Expires=1610910578&OSSAccessKeyId=****&Signature=**** |
| FileName |
string |
Recording file name. |
job-6538214103689****.wav |
| Duration |
integer |
Recording duration, in milliseconds. |
30000 |
Examples
Success response
JSON format
{
"Code": "OK",
"HttpStatusCode": 200,
"Message": "无",
"RequestId": "EEEE671A-3E24-4A04-81E6-6C4F5B39DF75",
"Data": {
"FileUrl": "http://ccc-v2-online.oss-cn-shanghai.aliyuncs.com/ccc-record/job-6538214103689****.wav?Expires=1610910578&OSSAccessKeyId=****&Signature=****",
"FileName": "job-6538214103689****.wav",
"Duration": 30000
}
}
Error codes
|
HTTP status code |
Error code |
Error message |
Description |
|---|---|---|---|
| 400 | Parameter.Blank | The parameter %s may not be null or blank. | |
| 400 | Parameter.Empty | The parameter %s may not be null or empty. | |
| 400 | Parameter.Null | The parameter %s may not be null. | |
| 404 | NotExists.InstanceId | The specified instance %s does not exist. |
See Error Codes for a complete list.
Release notes
See Release Notes for a complete list.