You can invoke ListLegacyQueueEventLogs to obtain the list of 1.0 legacy queue event logs. This API is available only to specific Users, and other Customers are not recommended to invoke it.
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RAM authorization
Request parameters
|
Parameter |
Type |
Required |
Description |
Example |
| InstanceId |
string |
Yes |
Instance ID. |
ccc-test |
| PageNumber |
integer |
Yes |
Page number for paging, ranging from 1 to 1000. |
1 |
| PageSize |
integer |
Yes |
Page size, ranging from 1 to 1000. |
100 |
| StartTime |
integer |
Yes |
Start Time, in UNIX timestamp format, in milliseconds. |
1657939540015 |
| EndTime |
integer |
Yes |
End time, in UNIX timestamp format, in milliseconds. |
1658026180018 |
| SkillGroupId |
string |
No |
Filter by skill group ID. This parameter is optional and defaults to empty. An empty value means no filtering is applied. |
skillgroup@ccc-test |
Response elements
|
Element |
Type |
Description |
Example |
|
object |
|||
| HttpStatusCode |
integer |
HTTP status code. |
200 |
| Code |
string |
Response code. |
OK |
| Message |
string |
Response message. |
无 |
| RequestId |
string |
Request ID. |
1A5A8998-41F9-5F85-BFCF-EB2B6E376812 |
| Success |
boolean |
Indicates whether the invocation succeeded. |
true |
| Data |
object |
Data. |
|
| PageNumber |
integer |
Page number, ranging from 1 to 1000. |
1 |
| PageSize |
integer |
Page size, ranging from 1 to 1000. |
100 |
| TotalCount |
integer |
Total count. |
10 |
| List |
array<object> |
List of queue event logs. |
|
|
object |
Queue event log. |
||
| Vq |
string |
Queue name. |
skillgroup@ccc-test |
| StatisticDate |
string |
Statistics date. |
2021-12-03T10:15:30 |
| QueueTime |
integer |
Queue duration, in seconds. |
10 |
| Ani |
string |
Calling party |
8012**** |
| Dnis |
string |
Dialed number. |
1312211**** |
| Cause |
string |
Hang-up reason. Valid values:
|
正常 |
| AnswerTime |
integer |
Acknowledgement duration, in seconds. |
15 |
| AnswerPhone |
string |
Agent ID. |
agent@ccc-test |
| Acid |
string |
Call ID. |
456328**** |
| TenantId |
string |
Tenant ID. |
acc3733 |
| Id |
integer |
Primary key |
109160 |
Examples
Success response
JSON format
{
"HttpStatusCode": 200,
"Code": "OK",
"Message": "无",
"RequestId": "1A5A8998-41F9-5F85-BFCF-EB2B6E376812",
"Success": true,
"Data": {
"PageNumber": 1,
"PageSize": 100,
"TotalCount": 10,
"List": [
{
"Vq": "skillgroup@ccc-test",
"StatisticDate": "2021-12-03T10:15:30",
"QueueTime": 10,
"Ani": "8012****",
"Dnis": "1312211****",
"Cause": "正常",
"AnswerTime": 15,
"AnswerPhone": "agent@ccc-test",
"Acid": "456328****",
"TenantId": "acc3733",
"Id": 109160
}
]
}
}
Error codes
See Error Codes for a complete list.
Release notes
See Release Notes for a complete list.