ListLegacyQueueEventLogs

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You can invoke ListLegacyQueueEventLogs to obtain the list of 1.0 legacy queue event logs. This API is available only to specific Users, and other Customers are not recommended to invoke it.

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Test

RAM authorization

No authorization for this operation. If you encounter issues with this operation, contact technical support.

Request parameters

Parameter

Type

Required

Description

Example

InstanceId

string

Yes

Instance ID.

ccc-test

PageNumber

integer

Yes

Page number for paging, ranging from 1 to 1000.

1

PageSize

integer

Yes

Page size, ranging from 1 to 1000.

100

StartTime

integer

Yes

Start Time, in UNIX timestamp format, in milliseconds.

1657939540015

EndTime

integer

Yes

End time, in UNIX timestamp format, in milliseconds.

1658026180018

SkillGroupId

string

No

Filter by skill group ID. This parameter is optional and defaults to empty. An empty value means no filtering is applied.

skillgroup@ccc-test

Response elements

Element

Type

Description

Example

object

HttpStatusCode

integer

HTTP status code.

200

Code

string

Response code.

OK

Message

string

Response message.

RequestId

string

Request ID.

1A5A8998-41F9-5F85-BFCF-EB2B6E376812

Success

boolean

Indicates whether the invocation succeeded.

true

Data

object

Data.

PageNumber

integer

Page number, ranging from 1 to 1000.

1

PageSize

integer

Page size, ranging from 1 to 1000.

100

TotalCount

integer

Total count.

10

List

array<object>

List of queue event logs.

object

Queue event log.

Vq

string

Queue name.

skillgroup@ccc-test

StatisticDate

string

Statistics date.

2021-12-03T10:15:30

QueueTime

integer

Queue duration, in seconds.

10

Ani

string

Calling party

8012****

Dnis

string

Dialed number.

1312211****

Cause

string

Hang-up reason.

Valid values:

  • 队列呼损 :

    Queue call loss

  • 正常 :

    Normal

  • 久振呼损 :

    Call loss due to prolonged ringing

正常

AnswerTime

integer

Acknowledgement duration, in seconds.

15

AnswerPhone

string

Agent ID.

agent@ccc-test

Acid

string

Call ID.

456328****

TenantId

string

Tenant ID.

acc3733

Id

integer

Primary key

109160

Examples

Success response

JSON format

{
  "HttpStatusCode": 200,
  "Code": "OK",
  "Message": "无",
  "RequestId": "1A5A8998-41F9-5F85-BFCF-EB2B6E376812",
  "Success": true,
  "Data": {
    "PageNumber": 1,
    "PageSize": 100,
    "TotalCount": 10,
    "List": [
      {
        "Vq": "skillgroup@ccc-test",
        "StatisticDate": "2021-12-03T10:15:30",
        "QueueTime": 10,
        "Ani": "8012****",
        "Dnis": "1312211****",
        "Cause": "正常",
        "AnswerTime": 15,
        "AnswerPhone": "agent@ccc-test",
        "Acid": "456328****",
        "TenantId": "acc3733",
        "Id": 109160
      }
    ]
  }
}

Error codes

See Error Codes for a complete list.

Release notes

See Release Notes for a complete list.