GetChatappTemplateDetail

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Retrieves the details of a Chat App Message Service message template.

Operation description

QPS limit

The single-user QPS limit for this operation is 5 calls per second. If this limit is exceeded, the API calls are throttled, which may affect your business. Call this operation as needed.

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RAM authorization

The table below describes the authorization required to call this API. You can define it in a Resource Access Management (RAM) policy. The table's columns are detailed below:

  • Action: The actions can be used in the Action element of RAM permission policy statements to grant permissions to perform the operation.

  • API: The API that you can call to perform the action.

  • Access level: The predefined level of access granted for each API. Valid values: create, list, get, update, and delete.

  • Resource type: The type of the resource that supports authorization to perform the action. It indicates if the action supports resource-level permission. The specified resource must be compatible with the action. Otherwise, the policy will be ineffective.

    • For APIs with resource-level permissions, required resource types are marked with an asterisk (*). Specify the corresponding Alibaba Cloud Resource Name (ARN) in the Resource element of the policy.

    • For APIs without resource-level permissions, it is shown as All Resources. Use an asterisk (*) in the Resource element of the policy.

  • Condition key: The condition keys defined by the service. The key allows for granular control, applying to either actions alone or actions associated with specific resources. In addition to service-specific condition keys, Alibaba Cloud provides a set of common condition keys applicable across all RAM-supported services.

  • Dependent action: The dependent actions required to run the action. To complete the action, the RAM user or the RAM role must have the permissions to perform all dependent actions.

Action

Access level

Resource type

Condition key

Dependent action

cams:GetChatappTemplateDetail

get

*All Resource

*

None

None

Request parameters

Parameter

Type

Required

Description

Example

TemplateCode

string

No

The code of the template.

****4b5c79c9432497a075bdfca36bf5

Language

string

Yes

The language of the template. For detailed language codes, see Language codes.

en_US

CustWabaIddeprecated

string

No

The WabaId of the ISV customer.

Note

This parameter is deprecated. Use CustSpaceId instead.

65921621816****

IsvCode

string

No

The ISV verification code, which is used to verify whether the sub-account is authorized by the ISV.

skdi3kksloslikdkkdk

CustSpaceId

string

Yes

The SpaceId of the ISV sub-customer or the instance ID of a direct customer.

28251486512358****

TemplateType

string

No

The templatetype.

  • WHATSAPP

  • VIBER

WHATSAPP

TemplateName

string

No

The name of the template.

test_name

Response elements

Element

Type

Description

Example

object

The response parameters.

RequestId

string

The request ID.

744c4b5c79c9432497a075bdfca3****

Code

string

The response code.

  • OK indicates that the request was successful.

  • For other error codes, see Error codes.

OK

Message

string

The error message.

User not authorized to operate on the specified resource.

Data

object

The returned data.

{ "category": "ACCOUNT_UPDATE", "name": "account_notice", "language": "en_US", "templateCode": "744c4b5c79c9432497a075bdfca3****", "auditStatus": "APPROVED", "components": "[{\"type\":\"BODY\",\"text\":\"body_text$(textVariable)\"},{\"type\":\"HEADER\",\"formate\":\"IMAGE\",\"url\":\"$(linkVariable)\"},{\"type\":\"FOOTER\",\"text\":\"footer-text\"},{\"type\":\"BUTTONS\",\"buttons\":[{\"type\":\"PHONE_NUMBER\",\"text\":\"phone-button-text\",\"phone_number\":\"+861388888****\"},{\"type\":\"URL\",\"text\":\"url-button-text\",\"url\":\"https://www.website.com/\"}]}]", "example": "{\"textVariable\": \"text\", \"linkVariable\": \"link\"}" }

Category

string

The WhatsApp template category. Valid values:

  • UTILITY: transaction-related.

  • MARKETING: marketing template.

  • AUTHENTICATION: identity verification.

Viber template category. Valid values:

  • text: text only

  • image: image only

  • text_image_button: text + image + button

  • text_button: text + button

  • document: file

  • video: video

  • text_video: text + video

  • text_video_button: text + video + button

  • text_image: text + image

Note

When the Viber template value is text_video_button, the button does not open a web page. Instead, it opens the video of the current message within the web page. Therefore, you do not need to enter any address information in the URL of the button.

UTILITY

TemplateCode

string

The code of the template.

744c4b5c79c9432497a075bdfca3****

Name

string

The name of the template.

hello_whatsapp

Language

string

The language of the template. For detailed language codes, see Language codes.

en_US

Example

object

The variable examples.

string

The actual values corresponding to the template variables. The parameter format is JSON.

{\"textVariable\":\"text\",\"linkVariable\":\"https://image.developer.aliy\"}

AuditStatus

string

The audit status. Valid values:

  • pass: Approved.

  • fail: Rejected.

  • auditing: Under review.

  • unaudit: Review suspended.

pass

Components

array<object>

The list of message template components.

array<object>

The message template component.

Type

string

The component type.

  • BODY

  • HEADER

  • FOOTER

  • BUTTONS

  • CAROUSEL

  • LIMITED_TIME_OFFER

Note
  • For WhatsApp templates, the BODY component has a maximum length of 1024 characters. The HEADER and FOOTER components have a maximum length of 60 characters.

  • For Viber templates, the FOOTER, CAROUSEL, and LIMITED_TIME_OFFER types are invalid.

  • For Viber templates, images, videos, and files are placed in the HEADER (the device displays images below the text).

BODY

Url

string

The media URL.

https://image.developer.aliyundoc.com

Text

string

The text of the message to be sent.

hello

Caption

string

The file description.

example

FileName

string

The file name.

example

Format

string

The format.

TEXT

Buttons

array<object>

The button list. Applicable only to the BUTTONS component.

Note

WhatsApp button quantity rules:

  • For MARKETING/UTILITY categories, a maximum of 10 buttons are allowed.

  • Only 1 PHONE_NUMBER button is allowed.

  • A maximum of 2 URL buttons are allowed.

  • QUICK_REPLY buttons cannot be mixed in random order with PHONE_NUMBER/URL buttons.

array<object>

The component list.

Type

string

The button type.

  • PHONE_NUMBER: phone call button

  • URL: web page button

  • QUICK_REPLY: quick reply button

  • COPY_CODE: copy verification code or coupon code

  • ONE_TAP: autofill button for AUTHENTICATION templates

  • ZERO_TAP: autofill button for AUTHENTICATION templates

  • MPM: multi-product catalog

  • CATALOG: catalog

  • FLOW: open WhatsApp flow

Note
  • For WhatsApp templates with Category set to AUTHENTICATION, only one button is allowed, and the type must be COPY_CODE or ONE_TAP. If the type is COPY_CODE, Text is required. If the type is ONE_TAP, Text (displayed when the target app is not installed, indicating the name of the copy verification code button), SignatureHash, PackageName, and AutofillText are required.

  • Viber templates allow only one button, and it must be of the URL type.

PHONE_NUMBER

Text

string

The display name of the button.

example

PhoneNumber

string

The phone number. Valid only when the button type is PHONE_NUMBER.

+861398745****

Url

string

The URL that is accessed when the link button is clicked.

https://example.com

UrlType

string

The URL type.

  • static: Static.

  • dynamic: Dynamic.

static

SignatureHash

string

Required when the WhatsApp template Category is Authentication and Button Type is ONE_TAP. The signature hash value for WhatsApp to launch the application.

2993839

PackageName

string

Required when the WhatsApp template Category is Authentication and Button Type is ONE_TAP. The package name for WhatsApp to launch the application.

com.aliyun

AutofillText

string

Required when the WhatsApp template Category is Authentication and Button Type is ONE_TAP. The button text for the WhatsApp Autofill operation.

Autofill

IsOptOut

boolean

Valid for WhatsApp templates when Category is Marketing and Button type is QUICK_REPLY. Indicates the button is a marketing opt-out button. If a customer clicks this button and the send control operation is configured on the Chat App Message Service platform, subsequent marketing messages will not be sent to the customer.

false

ExtendAttrs

object

The extended attributes.

NextTemplateCode

string

The next template code.

20939920093993

NextTemplateName

string

The next template name.

abc

NextLanguageCode

string

The next template language.

en

Action

string

The event type.

nextCard

IntentCode

string

The intent code.

test

CouponCode

string

The coupon code.

202039ksjs

FlowId

string

Flow ID.

3838292983

FlowAction

string

The flow data event type. Valid values:

  • NAVIGATE: navigation

  • DATA_EXCHANGE: data exchange

NAVIGATE

NavigateScreen

string

The navigate screen. Required when FlowAction is NAVIGATE.

DETAILS

SupportedApps

array<object>

The applications supported by ONE_TAP/ZERO_TAP verification code.

object

The applications supported by ONE_TAP/ZERO_TAP verification code.

SignatureHash

string

The package signature hash.

29kdkeik939

PackageName

string

The package name.

com.test

ThumbUrl

string

The thumbnail for Viber video messages.

https://img.png

Duration

integer

The video duration for Viber video messages. Valid values: 0 to 600.

50

FileType

string

The file type for Viber file messages.

docx

Latitude

string

The location latitude.

28.001

Longitude

string

The location longitude.

120.002

LocationName

string

The location name.

hangzhou

LocationAddress

string

The location address.

hangzhou

AddSecretRecommendation

boolean

Valid for WhatsApp templates when Category is Authentication and Component Type is Body. Displays a message above the Body advising not to share the verification code with others.

false

CodeExpirationMinutes

integer

The verification code validity period in minutes for WhatsApp Authentication templates. Valid only when Category is Authentication and Component Type is Footer. This information is displayed in the Footer position.

5

hasExpiration

boolean

Indicates whether the coupon code has an expiration time in LTO templates.

true

OfferExpirationTimeMs

string

The coupon code expiration variable for LTO templates.

$(offerExpirationTimeMs)

Cards

array<object>

The carousel card list.

array<object>

The carousel template card list.

CardComponents

array<object>

The card component list.

array<object>

The component list within a carousel card.

Type

string

The component type.

HEADER

Text

string

The card text content.

Body

Url

string

The web URL.

https://aliyun.com

Format

string

The header type in carousel templates. Only IMAGE and VIDEO are supported. All cards must have the same header type.

HEADER

Buttons

array<object>

The card button list.

object

The button object.

Type

string

The button type for carousel templates. Valid values: URL, PHONE_NUMBER, and QUICK_REPLY.

URL

Text

string

The button content.

example

Url

string

The URL accessed when the button is clicked.

https://aliyun.com

UrlType

string

The URL type. Valid values:

  • static: Static.

  • dynamic: Dynamic.

static

PhoneNumber

string

The phone number.

+861380005****

TemplateType

string

The templatetype.

  • WHATSAPP

  • VIBER

WHATSAPP

QualityScore

string

The template quality.

  • RED (low quality)

  • YELLOW (medium quality)

  • UNKNOWN (unknown quality)

  • GREEN (high quality)

GREEN

MessageSendTtlSeconds

integer

The message validity period when sending messages with WhatsApp Authentication templates.

120

Reason

string

The reason why the template was rejected during review.

None

AccessDeniedDetail

string

The access denied details.

None

Examples

Success response

JSON format

{
  "RequestId": "744c4b5c79c9432497a075bdfca3****",
  "Code": "OK",
  "Message": "User not authorized to operate on the specified resource.",
  "Data": {
    "Category": "UTILITY",
    "TemplateCode": "744c4b5c79c9432497a075bdfca3****",
    "Name": "hello_whatsapp",
    "Language": "en_US",
    "Example": {
      "key": "{\\\"textVariable\\\":\\\"text\\\",\\\"linkVariable\\\":\\\"https://image.developer.aliy\\\"}"
    },
    "AuditStatus": "pass",
    "Components": [
      {
        "Type": "BODY",
        "Url": "https://image.developer.aliyundoc.com",
        "Text": "hello",
        "Caption": "example",
        "FileName": "example",
        "Format": "TEXT",
        "Buttons": [
          {
            "Type": "PHONE_NUMBER",
            "Text": "example",
            "PhoneNumber": "+861398745****",
            "Url": "https://example.com\n",
            "UrlType": "static",
            "SignatureHash": "2993839",
            "PackageName": "com.aliyun",
            "AutofillText": "Autofill",
            "IsOptOut": false,
            "ExtendAttrs": {
              "NextTemplateCode": "20939920093993",
              "NextTemplateName": "abc",
              "NextLanguageCode": "en",
              "Action": "nextCard",
              "IntentCode": "test"
            },
            "CouponCode": "202039ksjs",
            "FlowId": "3838292983",
            "FlowAction": "NAVIGATE",
            "NavigateScreen": "DETAILS",
            "SupportedApps": [
              {
                "SignatureHash": "29kdkeik939",
                "PackageName": "com.test"
              }
            ]
          }
        ],
        "ThumbUrl": "https://img.png",
        "Duration": 50,
        "FileType": "docx",
        "Latitude": "28.001",
        "Longitude": "120.002",
        "LocationName": "hangzhou",
        "LocationAddress": "hangzhou",
        "AddSecretRecommendation": false,
        "CodeExpirationMinutes": 5,
        "hasExpiration": true,
        "OfferExpirationTimeMs": "$(offerExpirationTimeMs)",
        "Cards": [
          {
            "CardComponents": [
              {
                "Type": "HEADER",
                "Text": "Body",
                "Url": "https://aliyun.com",
                "Format": "HEADER",
                "Buttons": [
                  {
                    "Type": "URL",
                    "Text": "example",
                    "Url": "https://aliyun.com",
                    "UrlType": "static",
                    "PhoneNumber": "+861380005****"
                  }
                ]
              }
            ]
          }
        ]
      }
    ],
    "TemplateType": "WHATSAPP",
    "QualityScore": "GREEN",
    "MessageSendTtlSeconds": 120,
    "Reason": "None"
  },
  "AccessDeniedDetail": "None"
}

Error codes

HTTP status code

Error code

Error message

Description

400

Product.Unsubscript

You have not subscribed to the specified product.

You have not subscribed to the specified product.

400

Ram.PermissionDeny

You are not authorized to perform the operation.

400

System.LimitControl

The system is under flow control.

The system is under flow control.

400

Unknown.ResourceOwnerId

The resource does not belong to the current user.

The resource does not belong to the current user.

See Error Codes for a complete list.

Release notes

See Release Notes for a complete list.