Chat App Message Service is a messaging engine by Alibaba Cloud for global enterprises. It integrates with WhatsApp to reach over 1 billion users worldwide through rich message types.
Workflow
This workflow is for Tech Providers integrating with WhatsApp. Each step highlights key API operations and configuration tasks.
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Step |
Description |
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Create a WhatsApp Business account (WABA) with the Meta signup tool. |
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Register a phone number on WhatsApp and sync all WABA-bound phone numbers via API. |
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Configure webhooks for message and number status notifications. |
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View and manage customer phone numbers and WABAs used for messaging. |
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Create, query, and manage message templates via API. |
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Use Chat App Message Service to send messages. |
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Migrate a phone number from a source WABA to a destination WABA in Chat App Message Service using Meta API operations. This enables switching from other Business Service Providers (BSPs) to Alibaba Cloud. |