Add to Group

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The Add to Group component adds a user's phone number and name to a specific audience group.

Component information

Component icon

Component name

添加至群组@1x

Add to Group.

Prerequisites

To configure this component, access the flow canvas by using an existing flow or creating a new one.

  • Go to the canvas of an existing flow

    In the Chat Flow > Flow Management > Flow Name

  • Create a new flow to open its canvas. For more information, see Create a flow.

Procedure

  1. Click the Add to Group component icon on the canvas. The configuration area appears on the right.

    In the Basic Settings section, select a Group, such as 0620_group, or click Create Group to create a new one. Select the variable for Customer Phone Number, such as wabaId, and the variable for Customer Name, such as incomingMessage. Click Save in the upper-right corner.

  2. Configure other settings as needed. For more information, see Configuration item descriptions.

  3. After you finish the configuration, click Save. In the dialog box that appears, click Save.

Configuration item descriptions

Configuration item

Description

Group

Select an existing group, or click Create Group to create a new one.

Create Group

  • Enter a group name and click OK to create a new group.

  • To add existing contacts to the new group when creating it, check Add Contact to Current Group.

  • Select an Add Method as follows:

    • Batch Add: Upload an Excel file to add contacts in bulk.

    • Add One Contact: Select the contact's country, then enter the phone number and name to add the contact.

Customer Mobile Number

Select the variable that contains the user's phone number.

Customer Name

Select the variable that contains the user's name.