The data dashboard displays messaging statistics for your channels, including send counts, arrival rates, read rates, and template statistics.
Prerequisites
Alibaba Cloud account registration and enterprise identity verification have been completed.
Chat App Message Service has been activated.
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A channel has been created.
Message statistics
Message statistics track message status by sender account or phone number. View trends in a line chart or review data in the summary section. Filter by sender and time period.
|
Item |
Description |
|
Send count |
Total messages sent. |
|
Arrival count |
Messages received by user devices. |
|
Read count |
Messages read by users. |
|
Uplink count |
Messages replied to by users. |
|
Arrival rate |
Ratio of messages received to total messages sent. |
|
Read rate |
Ratio of messages read to total messages sent. |
Template statistics
Template statistics are collected by message template. Filter by template category, name, or sending period. Statistics include template name, code, type, language, send count, arrival rate, and click events.
Click event statistics are available only for specific template types and channels.