Messaging records

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This topic describes how to query messaging records in the Chat App Message Service console. You can obtain billing details based on the messaging records.

Prerequisites

Procedure

  1. Log on to the Chat App Message Service console.

  2. In the left-side navigation pane, choose Instant Message from the Instant Message menu, and then click the name of a send account.

  3. On the send account details page, click Messaging Record Query.

  4. Query messaging records. You can filter by business number, user phone number, and message sending time.

    Note

    You cannot select a time range that spans more than one month.

  5. Click the Search icon.

    Note

    If you need to download messaging records, click the download icon. After the download task is submitted, go to Download Center to download the records.