Send messages to recipients through the Chat App Message Service console.
Prerequisites
Alibaba Cloud account registration and enterprise identity verification have been completed.
Chat App Message Service has been activated.
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A channel is created and bound to an account, or authorized to use an account.
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A message template is created and approved.
Procedure
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Log on to the Chat App Message Service console.
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In the left navigation pane, click Channel Management.
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On the Channel Management page, click a Channel ID or click Manage in the Actions column.
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On the page that appears, click Message Sending in the left navigation pane.
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Configure the following parameters.
Required parameters:
Parameter
Description
Language
Select the message language.
Send Message
Select the approved message template.
Send Account
Select the sending account.
Send Type
Select Timing Send or Immediately.
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Timing Send: Schedule the message for a specific time.
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Immediately: Send the message now.
Fallback Strategy
Not supported.
Import Method
Select how to import recipient phone numbers.
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Import Phone Number Group
Click Add Phone Number to add recipient phone numbers.
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Upload Excel File
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Click Download Template and fill in recipient phone numbers using the template.
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Click Upload File to upload the completed file.
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Import Group: Select an audience group.
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Note-
Download Template is available only after you select a message template.
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If the message template contains variables, use Upload Excel File to import recipient phone numbers. Do not modify the file header, or variable parameters cannot be recognized.
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Click Send.
View message details on the Message List page. For more information, see Message list.
References
WhatsApp
Messenger
Instagram
Telegram