By default, Cloud Backup sends an alert via SMS or email to your Alibaba Cloud account if an on-premises file backup fails or a client disconnects from the Cloud Backup service. To send alert notifications to a RAM user, you can customize an alert rule by specifying an alert contact or an alert contact group.
Step 1: Set alert contacts
An alert contact is the recipient of backup alerts. Follow these steps to set one:
Log on to the Cloud Backup console.
In the navigation pane on the left, click Notification Contacts.
On the Alert Contacts tab, click Create Contact.
In the Create Contact panel, enter the Contact Name and other required information.
Select a Notification Methods, complete the required configuration, and then click OK.
Email
If you select Email as the contact method, enter the Email and click Send. Log on to your email account to retrieve the verification code, and then return to the Cloud Backup console to enter the Verification Code.
Text Message
If you select Mobile as the contact method, enter the Mobile and click Send. The system sends a text message with a verification code to your phone. Enter the Verification Code that you receive.
NoteOn the Alert Contact page, you can view information for all alert contacts.
Click Edit to modify a contact's email address and mobile phone number.
Contacts that are assigned to an alert rule or added to a contact group cannot be deleted.
Step 2: (Optional) Set a contact group
If you want multiple people to receive alert notifications, you can create a contact group to simplify management. After you add alert contacts to the group, a notification is sent to all members of the group when an alert is triggered.
Log on to the Cloud Backup console.
In the left navigation pane, select Notification Contacts.
On the Groups tab, click Create Group.
In the Create Group panel, enter a Group Name.
Select the contacts to add to the group and click the rightwards arrow button. The selected contacts will then appear in the Selected Contacts box.
Click OK.
NoteThe Alert Contact Group page displays all contact groups and the number of members in each group.
To edit a contact group, click Edit.
Contact groups that are assigned to an alert rule cannot be deleted.
Step 3: Customize backup alert rules
By default, Cloud Backup sends alerts to your Alibaba Cloud account by SMS or email. If you configure a custom alert rule, Cloud Backup uses it to send alert notifications for on-premises file backups, overriding the default behavior.
Backup vault
An alert rule for a backup vault applies to all on-premises file backup clients within that vault. If a specific on-premises file system does not have its own alert rule, it inherits the alert settings from the backup vault. Perform the following steps:
Log on to the Cloud Backup console.
In the left-side navigation pane, choose Storage Vaults.
Find the target backup vault and choose in the Actions column.
In the Alert Notification Method panel, select an Alert Notification Method and click OK.
Alert method
Description
Close
Disables alert notifications for all clients in the backup vault.
Notify Alibaba Cloud Account
Sends alert notifications for all clients in the backup vault to your Alibaba Cloud account by email or SMS.
Custom
Sends alert notifications for all clients in the backup vault to your selected alert contacts or contact groups.
On-premises file system
An alert rule configured for a specific on-premises file system takes precedence over the rule set at the backup vault level. Perform the following steps:
On the On-Premises File Backup page, select the region of the target on-premises file system, and then click View Details to the right of the file system.
NoteAlternatively, on the Clients tab, find the target client and choose from the Actions column.
If you are using the classic console (indicated by a Try New Version button in the upper-right corner), perform the action in the Actions column for the target client on the Clients tab.
In the Client Information section, click Alert Settings to the right of Client Operation.
In the Alert Notification Method panel, select a method and click OK.
Alert method
Description
Close
Disables alert notifications for this on-premises file system.
Same as Backup Vault
Inherits the alert settings from the backup vault.
Notify Alibaba Cloud Account
Sends backup alerts for this on-premises file system to your Alibaba Cloud account by email or SMS.
Limited
Sends alerts for this on-premises file system to your selected alert contacts or contact groups.