Manage alert contacts

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If a backup job fails, Cloud Backup sends alerts by text message or email to the Message Center recipients of your Alibaba Cloud account by default. You can configure message receiving settings and specify the email addresses and mobile phone numbers of contacts . Create dedicated alert contacts and contact groups to assign alert recipients per backup plan or client.

Create an alert contact

An alert contact can be added to multiple alert contact groups.

  1. Log on to the Cloud Backup console.

  2. In the navigation pane on the left, choose Alerting and Auditing > Notification Contacts.

  3. On the Contacts tab, click Create Contact.

  4. In the Create Contact panel, enter a contact name and description, and select a notification method.

  5. Click Send and enter the verification code sent to your email.

  6. After verification, click OK.

  7. Optional: Activate the mobile phone number of the alert contact.

    If you specify a mobile phone number, activate it with a verification code.Contact list

Create an alert contact group

An alert contact group contains one or more alert contacts.

  1. Log on to the Cloud Backup console.

  2. In the navigation pane on the left, choose Alerting and Auditing > Notification Contacts.

  3. Click the Groups tab.

  4. Click Create Group.

  5. In the Create Group panel, enter a group name and description, and select alert contacts.

  6. Click OK.

Manage contacts and groups

On the Contacts or Groups tab, you can perform the following operations:

  • Edit

    Click Edit to modify a contact or group.

  • Delete

    Deleted contacts or groups stop receiving alerts from Cloud Backup. Verify that a contact or group is no longer needed before you delete it.