FAQ about the billing of Cloud Firewall

How do I increase the quota for a billable item if the quota is insufficient?

Purchase additional quota for the item you need. Cloud Firewall supports quota increases for the following billable items:

• Protected Public IP Addresses

• Protected Internet Traffic

• Protected VPCs

• Protected VPC Traffic

• Quota for Additional Policy

For step-by-step instructions, see Upgrade and downgrade Cloud Firewall.

Does Cloud Firewall that uses the pay-as-you-go billing method support the log analysis and VPC Firewall features?

Yes. Both the log analysis and VPC Firewall features are available under pay-as-you-go. For a full list of supported features by billing method, see Functions and features.

Can I manually release Cloud Firewall before it expires?

Yes. The release window depends on your billing method:

• Subscription: You can release Cloud Firewall up to 15 days before it expires, or within 7 days after it expires.

  Important

  No refunds are issued after you manually release a subscription instance.

• Pay-as-you-go: You can release Cloud Firewall at any time.

For instructions, see Release Cloud Firewall.

Does Cloud Firewall manage the traffic between ECS instances in an internal network?

No. Cloud Firewall does not manage traffic between Elastic Compute Service (ECS) instances on an internal network.

Can I switch the billing method between pay-as-you-go and subscription for Cloud Firewall?

Yes. You can switch in either direction. For instructions, see Switch the billing method between pay-as-you-go and subscription.