View detailed network probe data for different protocols.
For the Time Range filter, select a period within the last 30 days. This page displays information from the last 30 days only.
Filter conditions
Filter name | Description | Probe protocol -HTTP | Probe protocol -TCP Ping, MTR, Ping, UDP |
Client application | All applications or a single application. | Included | Included |
Probe protocol | Default: HTTP. Single protocols: HTTP, TCP Ping, MTR, Ping, UDP. | HTTP | TCP Ping, MTR, Ping, UDP |
Probe result | All selected by default: Success, Failed. | Included | Not applicable |
Probe client | |||
Country/Province | All selected by default. You can select multiple countries. You can select one or more provinces or states from the same country. | Included | Included |
Client carrier | The provider of network services. | Included | Included |
User identity/User IP | User identity includes User ID and Device ID. User ID: The user ID for the device where the plugin is installed. Device ID: The device ID for the device where the plugin is installed. User IP: The IP address of the client that uses the application. | Included | Included |
Target server | |||
Country/City | All selected by default. You can select multiple countries. Select one or more provinces or states. All selections must be from the same country. | Included | Included |
Carrier | The vendor that provides cloud (Internet and network) services. | Included | Included |
Server address | The IP address of the server. | Included | Included |
Time filter | |||
Time range | Select a preset time range: 1 hour, 1 day, 3 days, 7 days, or 30 days. You can also specify a custom time range. | Included | Included |
Total response time | Default is 'greater than'. This is the total time for all steps in the process. | Included | Included |
Packet loss rate | Default is 'greater than'. Filter for a packet loss rate greater than a specific value. | Not applicable | Included |
Latency | Default is 'greater than'. Filter for a latency greater than a specific value. | Not applicable | Included |
Field descriptions for the detailed probe results list
List item name | Description |
Client IP | The client IP address and region. |
Status code | 200: The request was successful. |
Total response time | The sum of the time for each step. |
Server address | The IP address of the server. |
Server IP | The server's IP address and region. |
Device ID | The ID of the device where the plugin is installed. |
User ID | The ID of the user on the device where the plugin is installed. |
Operating system | The operating system of the device where the plugin is installed. |
Operating device | The device that performed the probe. |
Probe result | Success or Failed. |
Start time | Time of occurrence |
Packet loss rate | The percentage of packets lost end-to-end. It is calculated as: ((Sent Packets - Received Packets) / Sent Packets) × 100%. |
Latency | The average round-trip time for a packet. The round-trip time is the duration from when the agent sends a packet to when it receives a reply. |
Network type | Cellular network (4G/5G) or Wi-Fi. |
Operations | Operations: Details, Analysis. Details: Shows the details for different probe protocols based on the filter conditions. Analysis: Navigates to the User Analysis page to view detailed analysis from a user dimension. |
HTTP probe protocol - Details
Node | Description |
DNS server | The service node that provides DNS parsing. |
Target server | The target service node for the URL request. |
Client | The node that initiates the HTTP probe. |
HTTP access problems indicate issues with the server application.
You can view the details to analyze network quality or application issues.
The DNS server is the target server.
View the latency of specific steps, such as DNS parsing, TCP connection, SSL authentication, receiving the response header, and receiving the last packet.
TCP Ping probe protocol - Details
Item Name | Description |
Minimum latency (ms) | 200 |
Maximum latency (ms) | 600 |
Average latency (ms) | 400 |
Latency standard deviation | 20 |
Click Details for a TCP Ping probe task to view its details.
The TCP Ping probe details page displays information for a probe task, such as minimum latency, maximum latency, average latency, latency standard deviation, and packet loss rate.
Ping probe protocol - Details
Click Details for a Ping probe task to view its details.
The Ping probe details page displays information for a probe task, such as minimum latency, maximum latency, average latency, latency standard deviation, and packet loss rate.
MTR probe protocol - Details
Network type: Cellular network, Wi-Fi
Poor network metrics: The system generates an MTR probe event chain diagram by comparing probe data with predefined poor network metrics.
Node color descriptions
Node color
Description
Gray
Indicates that no IP address information was obtained for this node.
Red
Indicates that the node latency is critically high according to the poor network metrics.
Yellow
Indicates that the node latency is high according to the poor network metrics.
Green
Indicates that the node latency is low according to the poor network metrics.
Node details
Node
Description
IP
The IP address of the current node. An asterisk (*) is used if no IP address is obtained.
Link
A unique identifier for the current network path, used to distinguish it from other paths.
Region
The region information for the current node.
Carrier
The Internet Service Provider (ISP) for the current node.
Latency
The latency data for the current node.
Packet loss
The packet loss rate for the current node.
Link description
Multiple paths can exist between the client and the server. You can specify the maximum number of paths for the probe.
Each path has a unique link identifier.
Multiple paths can pass through a single node. In this case, the node information for all corresponding paths is displayed together.
UDP probe protocol - Details
Click Details for a UDP probe task to view its details.
The UDP probe details page displays information for a UDP probe task. This task checks whether a specific port is open or closed. The page also displays end-to-end information, such as minimum latency, maximum latency, average latency, latency standard deviation, and packet loss rate.