View a service instance
After you publish a service, Compute Nest tracks every instance your customers create from it. Use the service instance management feature to monitor instance status, review configurations, and perform O&M operations across your entire customer base.
Prerequisites
Before you begin, ensure that you have:
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Published at least one service in Compute Nest
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Service provider access to the Compute Nest console
Service providers cannot view private service instances for which the hosted O&M feature is disabled. For those instances, clicking the service instance ID or Details in the Actions column has no effect.
View customer service instances
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Log on to the Compute Nest console.
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In the left-side navigation pane, click Service Instance. On the Service Instance page, click the Customer's Service Instances tab. The Service Instance page has two tabs:
Tab Description My Service Instance Service instances you created from other service providers' services Customer's Service Instances Service instances your customers created from your service -
On the Customer's Service Instances tab, select the type of service instance to view.
On the Trial Service tab, click Extend Validity Period in the Actions column to extend the trial duration of a service instance.
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Review the instance list. The Service Instance ID, Status, and Service ID/Name columns provide an overview of each instance.
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Click the service instance name or Details in the Actions column to open the Service Instance Details page.
Service instance details
The Service Instance Details page provides tabs for monitoring and managing a service instance.
| Tab | What you can do |
|---|---|
| Overview | The Basic Information section displays Status, Service Instance Name, Created, Modified, Cost Analysis, Resource Group, and Endpoint fields. The Service Information section shows Private Network Access Information with a CLI command example for connecting to an ECS instance using ali-instance-cli portforward with parameters --instanceId, --accessKeyId, --accessKeySecret, and --region. |
| Resource ID | View resource details (resource ID, status, resource type, IP address, payment method, expiration time, and renewal method). Start, stop, restart, connect to, record screens for, and run commands on individual resources |
| Events | View events of the service instance. Available only for fully managed service instances |
| Monitoring | The Monitoring tab includes Monitoring View, Fault List, Availability Monitoring, Group Process Monitoring, Alert History, and Alert Rules on the left. In Monitoring View, the default charts display CPUUtilization(%), MemoryUtilization, and Average Load metrics. You can switch between Group and Instance dimensions and select a time range from 1 hour to 14 days. |
| O&M Management | Select the cloud resources on which you want to perform O&M operations, specify the corresponding parameters, and execute a CloudOps Orchestration Service (OOS) template to perform O&M operations on the resources. For details, see Perform O&M operations on a service instance |
| Logs | View deployment logs and resource operation logs |
| History | The upgrade history information includes Upgrade ID, Upgrade Type, Upgrade Status, Pre-upgrade Version, and Post-upgrade Version. |
| Fee Statistics | View resource bills. Click Bill Details for a full billing breakdown |
The Logs tab contains two sub-tabs:
| Sub-tab | Content |
|---|---|
| Deployment Logs | Deployment information for the service instance |
| Resource Operation Logs | Operation history for resources deployed in the service instance |