Troubleshoot Failed Alert Pushes

Scenarios

After you configure alerts, you might not receive them. To troubleshoot this issue, follow the steps in this topic.

Solutions

In the Alerting Center, search for alert events in Push Records. When filtering, set the push time to the last month. If no relevant alert events appear, no alerts were triggered during that period, and you will not receive alert notifications. If alert events appear but their push status is Sending or Failed, you will also not receive alerts.

Failure reason: Parameter error: The robot webhook address is empty.

Troubleshooting steps: After you enable a DingTalk group robot, Lark robot, or WeCom group robot, you must configure the corresponding robot in Management Center > Members > Edit Account.