Troubleshoot common causes that prevent access to a DataV workspace.
Cannot access a workspace?
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Cause 1: The account does not have permission to access the workspace, or its permissions were removed.
Solution: On the Workspace Management page, add the RAM user as a member of the workspace and grant the required permissions.
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Cause 2: The product edition was downgraded, and the number of user accounts now exceeds the limit for the new edition.
Solution: To increase the user limit, upgrade your edition or purchase a user extension package.
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Cause 3: The workspace does not exist or has been deleted.
Solution: Search for the workspace to verify that it exists. If it has been deleted, you must create a new one.
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