General Document Mind FAQ

ServiceTimeout issues when calling Document Mind

When you call a document parsing product, you might encounter a "ServiceTimeout" (code 503) error. This can happen with electronic document parsing or intelligent document parsing. This error usually means the JSON result is too large. A large result can cause a network timeout. To fix this, use the "UseUrlResponseBody" request parameter. This provides a URL containing the result. The URL content is the same as the JSON content.

"FileUrlLegal" issues when uploading a file by URL in Document Mind

For example, a "FileUrlLegal" error can occur when you call a document parsing product. This error might mean the URL is inaccessible. If the URL has hotlink protection, also allow the referrer to include "https://docmind.console.aliyun.com".