This topic describes how to troubleshoot common issues related to integration with Real-Time Communication (RTC) SDK for Windows.
An x64 error occurs during code compilation
- Problem description: The error shown in the following figure is reported when you compile your code.
- Possible cause: The code is compiled in 64-bit mode.
- Solution: The SDK supports only the 32-bit mode. Switch to the 32-bit mode.
Header files or static libraries are not found
- Problem description: The error shown in the following figure is reported when you compile your code.
- Possible cause: The directories of header files or static libraries are not set or are incorrectly set.
- Solution: Set the directories of header files and static libraries.
DLL files are not found
- Problem description: The error shown in the following figure is reported when you run your application.
- Possible cause: The dynamic link library (DLL) files required by the SDK are not found.
- Solution: Copy the AliRTCSdk.dll and ffmpeg.dll files to the directory in which the executable file of the application resides.
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