What are the new rule updates for Alibaba Cloud Ambassador?
The latest rule updates are as follows.
1. Adjusted user reward periods
The association period for new users is extended from 60 to 90 days. The association period for existing users is now 30 days.
2. New reward-eligible order types for existing users (individual users only)
You can earn a 15% reward for orders from existing users within their 30-day reward period. This includes their first product purchase and any subsequent upgrades or renewals.
3. Enterprise users can now join the Alibaba Cloud Ambassador program
The Alibaba Cloud Ambassador program now supports both individual users and enterprise users. Enterprise Ambassadors must follow the standard enterprise withdrawal process, which includes providing business license information and linking a corporate bank account for withdrawals. Commissions for Enterprise Ambassadors are calculated using the same rules as for individual Ambassadors. For more information, see Alibaba Cloud Ambassador withdrawal guide.
4. Increased commission for new enterprise user orders by 5%, up to a 45% maximum
Ambassadors receive an additional 5% commission on top of the base rate for orders from new enterprise users. For example, a Level 4 (L4) Ambassador who refers a new enterprise user for a first purchase receives a 40% + 5% commission, for a total of 45%.
3. Adjustments to the Cloud Ambassador level system
Effective 00:00 on February 1, 2024, the Ambassador commission mechanism has been adjusted. At the beginning of each month, your starting level is calculated based on the total number of new users that you referred in the previous month. Your level is updated in real-time throughout the month. The levels are L1, L2, L3, and L4.
4. Promotional customer type optimization
A "dormant user" customer type has been added. You can earn a commission based on your Ambassador level by promoting eligible products to these users. After a customer's first purchase, subsequent new purchases, upgrades, or renewals are eligible for a commission of 25% to 45%, depending on your Ambassador level. Supported order types include a new user's first purchase and any subsequent new purchases, upgrades, or renewals. For existing individual users, their first product purchase and any subsequent upgrades and renewals earn a flat 15% commission, regardless of your Ambassador level.
7. Commissionable product details
The commissionable product lines are detailed in the documents linked below. For specific commissionable items, see the product details. [Commissions are only granted for referrals of subscription-based commissionable products]. See Core rebate products and Strategic rebate products.
6. Add a protection period rule
Effective January 1, 2024, the Alibaba Cloud Ambassador program reinstated the "protected new customer" commission mechanism. When a new user registers an Alibaba Cloud account and associates with you through your referral, they enter a protection period. During this period, they cannot be associated with or claimed by another Ambassador. Customers who complete their first purchase through your Ambassador link also enter a protection period. New purchases, upgrades, and renewals completed during this protection period are also eligible for commission.
For more information, see this month's rules.