FAQ-DingTalk Hybrid (Deprecated)(DingTalk Hybrid)-阿里云帮助中心

What is DingTalk Enterprise?

DingTalk Enterprise is a highly secure, flexible, and open collaboration platform designed exclusively for large organizations. It supports flexible deployment methods, such as Apsara Stack and hybrid cloud, to meet specific customer scenarios. It leverages the platform's core features to integrate and manage on-premises business operations, ensuring efficient and stable performance.

How does DingTalk Enterprise differ from DingTalk, DingTalk Professional Edition, and DingTalk Exclusive Edition?

1. Customer base: DingTalk Enterprise is designed for large organizations with tens of thousands of users that require private deployment and have in-house IT teams with development capabilities. It facilitates collaboration within large organizations and across their upstream and downstream ecosystem partners.

2. Deployment mode: DingTalk Enterprise supports private deployment. DingTalk Standard Edition and Professional Edition are deployed in the public cloud. DingTalk Exclusive Edition uses a hybrid cloud deployment model that combines public cloud and Apsara Stack.

3. Customer exclusivity: Customers have complete ownership of the product and their data. All data is stored in the customer's local environment.

4. Security capabilities: DingTalk Enterprise uses Chinese cryptographic algorithms and is certified for Level 3 of Classified Protection.

5. Application integration: DingTalk Enterprise features open integration. The integration center allows customers to integrate purchased third-party capabilities, such as handwriting approval and quantum cloud codes, into the platform.

6. Business customization: DingTalk Enterprise is more of an open platform than a standardized product. It supports custom development to meet specific customer needs, provided these customizations can be integrated into the platform's core capabilities.

What essential collaboration features does DingTalk Enterprise offer?

1. Instant messaging: Provides one-on-one and group chat modes to support daily communication.

2. To-Do: A task management tool that helps users track important events and daily to-do items. It streamlines collaboration within the organization. The To-Do overview provides a clear summary of all tasks, helping users plan their day.

3. Calendar: Manages and displays daily tasks, meetings, and important events. It also sends reminders when needed.

4. Workbench: A central hub for internal employees that integrates various business applications. It provides a personalized and convenient workspace for different departments, replacing scattered and disorganized tools. The workbench also serves as a unified display for applications and announcements, greatly improving work efficiency.

5. Address book: Supports large-scale organizational structures. You can flexibly configure organizational information by department, region, business line, rank, or role to simplify management.

6. Personal settings: You can view your personal information, change your mobile number, and configure features such as face unlock, fingerprint unlock, gesture unlock, and system version updates.

7. Cloud Conferencing: Supports multi-person online audio and video meetings. You can turn your camera on or off. It provides high-definition, stable, and smooth video quality, screen sharing, and meeting live streams. It is ideal for scenarios such as remote training and long-distance communication to enable efficient collaboration.

8. Cloud disk: A cloud file storage and management service for organizations and their employees. It leverages cloud storage to provide fast and secure network storage space. It includes features for efficiently uploading, storing, managing, and downloading company and personal files.

9. Work notifications: Sends push notifications to people within the organization. It supports multiple message types and uses red dot reminders to ensure you never miss an important notification.

10. Announcements: Announce important or official matters within the organization. This feature also facilitates top-down and bottom-up communication across departments.

11. Unified account and permission management: Builds a unified identity authentication and security control system. It combines identity with permission control to manage the entire lifecycle of government and enterprise users across various platform user centers and systems. You can perform data initialization and configuration in the background, including organization management (address book management), user accounts, administrator authorization, permission configuration, visibility settings, and system settings.

12. Security: Encrypted message transmission, visibility-based privacy protection, and application watermarks.

What are the advantages of DingTalk Enterprise?

1. A unified collaboration platform that can integrate with existing digital systems to create a seamless office experience.

2. Supports flexible deployment methods, such as Apsara Stack and hybrid cloud, with data stored on-premises for enhanced security.

3. An exclusive collaboration platform for customers, allowing for independent planning, operation, and control.

4. Focuses on data security with end-to-end protection to prevent information leakage.

5. A fully digital process that enables data-driven strategies and decision-making.

6. Open and integrable, offering application and industry-specific customizations for a wide range of scenarios to create a platform with unique industry features.

How to purchase and start using DingTalk Enterprise

Thank you for your interest in DingTalk Enterprise. If your organization is interested in our services, click the "Contact Us" button on the product page and provide your contact information. Our service representative will contact you as soon as possible. Thank you again for your support.