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This topic describes how to connect a Polycom device to DingTalk based on Session Initiation Protocol (SIP). In this topic, Polycom Group 310 is used as an example.

Prerequisites

  • You need to purchase a DingTalk Rooms Connector license. After the purchase, DingTalk will provide you with an account, password, and domain name to register the DingTalk Rooms Connector.

  • You can obtain the backend web management address, account, and password for the terminal device.

Registration Methods

You can connect your video meeting device to a DingTalk meeting connector in the following two modes:
  • Registered mode: You must set all the required parameters to connect your device to the DingTalk meeting connector. In this mode, you can hold meetings and use all the meeting features of DingTalk.
  • Unregistered mode: You need only to set some required parameters. In this mode, you can test the connectivity between your device and the DingTalk meeting connector. For example, you can test the connectivity of shared video and audio streams.

Procedure

  1. Open a browser. Enter the backend web URL of your device in the address bar and press Enter.
  2. Enter the username and password for the device's backend, and then click Log on to go to the management page.
  3. In the navigation pane on the left, choose Admin Settings > Network > IP Network. On the page that appears, click SIP.

    The value of the Registration Status parameter is Not Specified.

  4. Set the SIP parameters.

    You can use SIP to connect your device to DingTalk in registered or unregistered mode.

    • Registered mode

      Set the required parameters as described in the following table. The examples are for reference only.

      Configuration item Description
      Transport Protocol UDP is recommended. Joining a meeting might fail if you select Auto, TCP, or TLS.
      Sign-in Address Enter in the format: `username@domain.name`.

      For example, if the username provided by DingTalk is `dingtalk` and the domain name is `sipgw.dingtalk.com`, enter `dingtalk@sipgw.dingtalk.com`.
      Username Enter the user account.

      For example, if the account provided by DingTalk is `dingtalk`, set Username to `dingtalk`.
      Password Enter the user password.

      For example, if the password provided by DingTalk is `ding123`, set Password to `ding123`.

      Important You must re-enter the password each time you configure the settings.
      Registrar Server Enter the domain name.

      For example, if the domain name provided by DingTalk is `sipgw.dingtalk.com`, enter `sipgw.dingtalk.com`.
      After you complete the configuration, click Save. The Registration Status changes to Registered.
    • Unregistered mode

      Set the required parameters as described in the following table. The examples are for reference only.

      Configuration item Description
      Transport Protocol UDP is recommended. Joining a meeting might fail if you select Auto, TCP, or TLS.
      Username Enter the user account.

      For example, if the account provided by DingTalk is `dingtalk`, set Username to `dingtalk`.
      Password Enter the user password.

      For example, if the password provided by DingTalk is `ding123`, set Password to `ding123`.

      Important You must re-enter the password each time you configure the settings.
      Note If the device is already registered, clear the Sign-in Address and Registrar Server fields, re-enter the password in the Password field, and click Save.
      After you complete the configuration, click Save. The Registration Status is Not Specified.

Verify configurations

You can use the backend web URL of your device to check whether the configurations are effective.

  1. After you configure your SIP device, initiate a meeting within your organization.
  2. Obtain the meeting passcode. For more information, see Join a meeting.
  3. Open a browser. Enter the backend web URL of your device in the address bar and press Enter.
  4. Enter the username and password for the device's backend, and then click Log on to go to the management page.
  5. In the navigation pane on the left, click Place a Call.
  6. On the page that appears, click Manual Dial. Then, enter the security token of the meeting.
    • Registered mode
      Enter the security token of the meeting without spaces. Then, click Call. If you join in the meeting, the configurations are effective.
    • Unregistered mode
      Enter the meeting passcode without spaces, followed by @sipgw.dingtalk.com. Click Call. If you can join the meeting, the configuration is successful.
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