Cloud platform data security and privacy framework
Alibaba Cloud protects customer data through a security, compliance, and privacy framework built on data classification and industry certifications.
Data security builds the trust that enables the efficient and secure flow of data. Alibaba Cloud never touches customer data — this is a foundational principle. The framework assigns clear data rights and responsibilities, enabling owners, sharers, and regulators to leverage this trust and unlock the full value of their data.
Alibaba Cloud mitigates data risks at the infrastructure and platform layers across its global Regions and Zones. Three core pillars drive the platform: Security, Compliance, and Privacy. Native, highly automated, and transparent protection capabilities create a trusted computing environment for secure data flow. Data classification and categorization underpins granular policies for ownership, stewardship, usage, and the right to erasure. Alibaba Cloud enforces these policies through legal frameworks and industry certifications, holding the most comprehensive compliance and privacy certifications of any cloud provider in the Asia-Pacific region.

The Alibaba Cloud Data Security and Privacy Protection White Paper 2.0 details data security design for the cloud platform and products.