IP scale-out notification of May 23, 2025
Impact time
20:00:00 to 20:21:00 on May 26, 2025 (UTC+8)
Change details
Alibaba Mail is scaling out its IP addresses. The following IP addresses will be added to the Alibaba Mail service:
Added IP addresses: 106.11.162.133, 106.11.237.24, 106.11.237.147, 59.82.9.175
Impact of the change
During the change, services for Alibaba Mail enterprise accounts will operate normally. In rare cases, a transient disconnection may occur. The service will resume after a refresh. If you have configured a network whitelist, add the new IP addresses to your on-premises network whitelist to ensure service availability.
We apologize for any inconvenience this may cause. If you have any questions, submit a ticket or call us at 400-801-3260.
IP change notification of August 26, 2024
Upgrade window
21:00:00 on August 26, 2024 to 18:00:00 on August 30, 2024 (UTC+8).
Upgrade details
Alibaba Mail is changing some IP addresses for the POP service. The changes are as follows:
Added IP addresses: 58.221.74.7, 58.221.74.133, 58.221.74.8, 58.221.74.134, 114.112.215.130, 114.112.215.2, 223.109.197.3, 223.109.195.131
Deleted IP addresses: 49.79.227.242, 49.79.227.228, 49.79.227.243, 49.79.227.229, 223.109.146.229, 223.109.146.244, 114.112.207.114, 114.112.207.100.
Impact of the upgrade
During the upgrade, services for Alibaba Mail enterprise accounts will operate normally. In rare cases, a transient disconnection may occur. The service will resume after a refresh. If you have configured a network whitelist, add the new IP addresses and remove the deleted IP addresses from your on-premises network whitelist to ensure POP service availability.
We apologize for any inconvenience this may cause. If you have any questions, submit a ticket or call us at 400-801-3260.