Dear Customer,
AntStack Apsara Stack versions 1.x and 2.x will reach End of Marketing (EOM) on September 30, 2024, and End of Service (EOS) on March 31, 2025. This announcement describes the impact of these milestones and recommends alternatives to support your business continuity.
You can identify your AntStack version by the version number in the AntStack-Basic Edition product set. Contact your operations and maintenance engineer to confirm the version number.
Version | Event | Date | Impact | Alternative |
AntStack 1.x: 1.0.0~1.3.6 AntStack 2.x: 2.0.0~2.4.0 | EOM End of Sale | 2024/09/30 | New orders for this software version are no longer accepted. Sales are discontinued. Scale-out support is no longer provided. | AntStack Plus version and software products deployed on AntStack Plus. The new version continues to provide maintenance support activities, such as tickets, on-site service, and L2 support. |
EOS End of Service | March 31, 2025 | Service and technical support ends for this AntStack version and the software products deployed on it. |
August 2024
Announcement on the Life Cycle of AntStack 1.x/2.x
Dear Customers:
AntStack 1.x and 2.x will reach End of Marketing (EOM) on September 30, 2024, and End of Service (EOS) on March 31, 2025. This announcement describes the impact of these events and provides alternative solutions to support your business continuity.
You can identify your AntStack version by its version ID under AntStack-Basic Edition. Contact your operations and maintenance engineer to confirm the version number.
Version | Event | Date | Definition | Substitute |
AntStack 1.x: 1.0.0~1.3.6 AntStack 2.x: 2.0.0~2.4.0 | End of Marketing | 2024/09/30 | No new purchase orders are accepted. Expansion is not supported. Marketing ends. | AntStack Plus and its software. Work orders, on-site services, L2 support, and other maintenance services are available on new versions. |
End of Service | 2025/03/31 | Services and technical support for the current version and its products are terminated. |
August 2024