This topic describes how to view detailed metrics for crashes, stuttering, and exceptions after you enable the Crash Analytics service.
Background information
The Crash Analytics service provides real-time data collection, analysis, monitoring, and alerting for the stability of your mobile applications. The service detects and analyzes exceptions such as crashes, stuttering, main thread I/O, large memory images, memory leaks, resource leaks, main thread stuttering, and excessive file handle usage.
The Crash Analytics service supports Android, iOS, and HarmonyOS NEXT applications. It helps you establish a 5 minute online fault detection capability. When used with App Performance Analytics and Remote Log Access, it builds a closed-loop process for exception detection, location, and recovery to improve the user experience of your application.
Procedure
Log on to the EMAS Management Console, select Application Monitoring, and then click Enter to open the Application Monitoring console.
In the Application Monitoring console, in the navigation pane on the left, choose Application Monitoring > Real-time Overview.
On the Real-time Overview page, select a specific application to view its overview data.
Parameter
Description
New issues
The number of times all fault types occurred today.
Affected devices
Total number of users affected by all fault types today.
Alert ranking
Alerts that occurred most frequently.
Crash count
The number of crashes that occurred during the statistical period.
ANR/Stuttering count
The number of Application Not Responding (ANR) events or stuttering instances that occurred during the statistical period.
Startup time
The time it took for the application to start during the statistical period. The default unit is ms.
OOM count
The number of out-of-memory (OOM) errors that occurred during the statistical period.
Custom multi-dimensional analysis charts
Charts subscribed to in multi-dimensional analysis are displayed here.