Overview
Use the read receipt feature in Alibaba Mail to track if a recipient has read your email.
When receiving emails in Alibaba Mail, you can use the mail receipt feature to avoid sending a read receipt.
Detailed information
Track sent emails and confirm if the recipient has read them.
Whether you receive a read receipt depends on the recipient. They must choose to send one when prompted by their email client.
Once sent, you will receive a read receipt when the recipient opens it.
You will not be notified if the recipient chooses not to send a receipt.
Request a read receipt from the Alibaba Mail web client
Request a receipt for a single email
1. Log on to Alibaba Mail and click Compose in the upper-left corner.
2. Below the editor, click the More Options button and check the Request Read Receipt option.
Request a receipt for all sent emails by default
Log on to Alibaba Mail. In the upper-right corner, go to Settings > Mailbox Settings > Receiving and Sending. For the Recipient sends read receipt setting, select Request a read receipt from the recipient. Save the settings.
Stop sending read receipts
If a sender requests a read receipt and you do not want to send one, you can use the following setting to deny the request.