Create an employee account

Sign in to Alibaba Mail with an administrator account to access the mail admin console. Navigate to Organization and Users > Employee Account Management. Create a single account by clicking Create Account or create accounts in bulk by clicking Import.

Method 1: Create a single account

1. Click Create Account. Enter the name, email address, and password. Select the option to require a password change on first login if needed, and then click OK.

   Note

   The email address must be in the format xxx@domain name. The prefix xxx can contain letters, numbers, periods (.), underscores (_), and hyphens (-). It cannot contain special characters such as !, +, #, $, &, ', *, /, =, ?, ^, , {, |, }, or ~.

2. After creating the account, you can edit other information. For more details, see How to edit employee account information.

Method 2: Create accounts in bulk

1. Click Import, then click Download Template File. Fill out the template and click Import to upload the file.

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