How to set an email reply-to address in Alibaba Mail

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This topic describes how to set an email reply-to address in Alibaba Mail.

Scenario

Can replies to emails sent from Alibaba Mail be sent to an email address specified by the sender?

You can set a custom reply-to address for emails that you send from Alibaba Mail. When a recipient replies to your email, their reply is sent to the address that you specified.

If you do not set a reply-to address, replies are automatically sent to the sender's mailbox.

If you set a reply-to address, replies are sent to the specified mailbox.

Notes

  • If you cannot receive replies, or if replies to your sent emails fail, it may be because the custom reply-to address is incorrect. You can follow the methods in this topic to correct the address or leave it empty, and then retry.

  • The location of this setting varies among different email clients. If you are using a different client, look for a similar option in its settings.

Methods

Method 1: Use the Alibaba Mail web client

  1. Log on to the Alibaba Mail web client and click the Settings icon in the upper-right corner.

  2. Set the reply-to address.

Method 2: Use an email client (for example, Outlook)

Go to Account Settings > More Settings > General and set the Reply E-mail.

Method 3: Use Windows Live Mail

In your email account settings, go to Accounts > Properties > General and set the Reply address.