Auto-reply feature

Updated at:

You can set up an auto-reply in Alibaba Mail to automatically respond to incoming emails using the vacation reply feature or inbox rules.

Set up a vacation reply

  1. Log in to the Alibaba Mail web client. Click the Settings icon in the upper-right corner. At the top of the Quick Settings panel, click View More Settings.

  2. Select Email Settings > Vacation Reply Settings.

  3. Select the Enable auto-reply during the following period checkbox. Then, choose a date range and enter your reply message.

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  4. Click Save.

    Note
    • To send auto-replies only to your contacts, select the Auto-reply to my contacts only checkbox. Otherwise, an auto-reply is sent for all incoming emails.

    • If both the vacation reply and an auto-reply inbox rule are enabled, the auto-reply inbox rule takes precedence.

    • To prevent duplicate replies, the system sends a vacation reply to each sender only once per day, even if they send multiple emails.

Set up auto-reply via inbox rules

  1. Log in to the Alibaba Mail web client. Click the Settings icon in the upper-right corner. At the top of the Quick Settings panel, click View More Settings.

  2. Select Email Settings > Mail Filter.

  3. On the Mail Filter page, click New Mail Filter.

  4. Set a name for the rule. Then, select the Auto-reply checkbox and enter your reply message.

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  5. Click OK.

Note

An auto-reply inbox rule responds to every incoming email that matches its conditions.

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