No page analysis data found

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No page analysis data is displayed on the Mobile Analysis Service (MAS) console after you integrate MAS into your app.

Image 1To resolve this issue, check whether page-related automatic tracking logs are reported correctly. Perform the following steps to troubleshoot:

  1. Log on to the MAS console and select Mobile Analysis Service > Log management > Configure upload switch > Tracking configurations. Check whether the automatic log upload switch is enabled (enabled by default). If not, enable the switch. Then upload logs manually to verify that log reporting works. For more information, see Upload logs - Android and Upload logs - iOS.

  2. Set the log reporting threshold to 1 to check whether logs can be reported. By default, custom event logs or automation logs are reported when the number of log records reaches 50.

  3. Check whether any automation log exists. For more information, see View local logs - Android and View local logs - iOS.

  4. Check whether the MAS console has been configured. For more information, see Page configuration.

  5. MAS reports logs in real time but does not compute log data in real time. The log data of the current day is displayed in the console on T+1 day.

To query log information in the MAS backend, you must provide the appid, workspaceid, tenantId, and the URL to the mPaaS console.

Image 2

If the problem persists, search for group number 145930007362 in DingTalk and join the group for further assistance.