This feature is available only to paid customers. It is no longer offered to new customers.
Note:
(1) Customers on the interactive activities blacklist cannot join these activities in the Membership Club. They will receive a notification that their account is abnormal. To manage this blacklist, go to Membership Platform > User Center > User Information > Blacklist Management.
(2) Customers on the membership blacklist lose access to benefits such as marketing outreach, transaction points, member discounts, and interactive activities. Their membership level is also suspended and their transactions are not included in performance calculations. To manage this blacklist, go to Retail CRM > Data Marketing > Activity Planning > Property Modification > Membership Blacklist.
Store and customer lists
The store list includes all stores from the regions that your account has permission to access.
For each store, user information is sourced from the attached data view and filtered by your account's region permissions. The customer list includes customers who have placed orders and those who have not.
Customer details include basic information, membership status, points balance, and transaction history.