You can set global sensitive words for your chatbot. If a user's question contains a sensitive word, the chatbot provides a specific response to avoid potential threats.
First, add the global sensitive words to the list. Then, publish the list in the Publish Center.
Then, select a chatbot and open the Q&A policy configuration.
After you configure the responses for sensitive words on this page, the system provides these responses by default whenever a user's question triggers a sensitive word.
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