The usage statistics feature displays audio and video call data for a specific application. You can filter this data by time. The data is organized into four dimensions: call duration, online duration, channel count, and user count. Each dimension provides a metric overview, usage trends, and usage details.
Prerequisites
You must have a project and an application created in the mPaaS console. For more information, see Create a call application.
Steps
Log on to the mPaaS console. In the navigation pane on the left, choose Multimedia Service > Audio and Video Call > Usage Statistics. The Call Duration page appears by default.
Click the Call Duration, Online Duration, Channel Count, or User Count tab. On the tab that appears, you can query data by application and time.
Call Application: Click the Call Application drop-down list to view usage data for all call applications or a specific one.
Time Range: You can view call data for Today, Yesterday, Last 7 Days, or Last 30 Days. You can also query data for a custom time period.
NoteFor a custom time period, you can query data from the past year. The maximum time span for a query is 30 days. Data is available only from January 1, 2022.
Each tab displays the following three types of data for all applications or a specific application.
Metric Overview: Displays metric data for the selected dimension. For example, the call duration dimension shows the duration of voice and video calls at different definitions.
Trend Graph: Displays the change trends of each metric within the selected dimension.
Usage Details: Displays the detailed daily data volume of audio and video calls for different dimensions.
Data metrics
The following table describes the data metrics for the call duration, online duration, channel count, and user count dimensions.
Data dimension | Data metric | Description |
Call duration | Voice call duration | The duration of audio-only calls within the specified time period. Note A user is in a call when they create or join a call channel and communicate with others through audio or video. |
Call duration at low definition (360p) | The duration of video calls at a resolution of 360P or lower within the specified time period. | |
Standard definition (540P) call duration | The duration of video calls at a resolution of 540P or lower within the specified time period. | |
High definition (720P) call duration | The duration of video calls at a resolution of 720P or lower within the specified time period. | |
Ultra-high definition (1080P) call duration | The duration of video calls at a resolution of 1080P or lower within the specified time period. | |
Online duration | Total online duration | The total duration that all users are connected to the audio and video service within the specified time period. Note A user is online when their device connects to the audio and video system and offline when it disconnects. |
Stream publishing duration | The total duration of audio and video streams published by all users within the specified time period. Note If a video call includes both audio and video, only the video is counted. | |
Stream subscription duration | The total duration of audio and video streams subscribed to by all users within the specified time period. Note If a video call includes both audio and video, only the video is counted. | |
Channel count | Total channels | The total number of channels created within the specified time period. |
Peak channels | The highest number of concurrent online channels within the specified time period. | |
User count | Total online users | The total number of users who connected to the audio and video system within the specified time period. Users are deduplicated by user ID. |
Total call participants | The total number of users who participated in calls (joined a channel) within the specified time period. Users are deduplicated by user ID. | |
Peak online users | The highest number of concurrent online users within the specified time period. | |
Peak call participants | The highest number of concurrent users in audio and video calls within the specified time period. |
For each user, the billable duration for mPaaS Audio and Video Call is calculated based on the time that the user subscribes to audio and video streams.
Audio and Video Call uses a pay-as-you-go billing method and is billed by the minute. For more information about billing, see Audio and Video Call billing.