How to set or cancel trusted devices?

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Add a frequently used device, such as your work laptop, as a trusted device for Alibaba Mail to skip repeated authentication on future logons.

Log on to your mailbox from a trusted device

  • When you log on from a trusted device, you do not need to perform two-factor authentication again.

  • An unusual logon from a trusted device does not trigger an unusual logon alert.

Set a trusted device (authorize a device)

Method 1: Set the device as trusted during two-factor authentication

  1. Log on to the Alibaba Mail web client. Enter your account and password.

  2. After the logon validation is complete, on the Two-Factor Authentication page, check Set as trusted device, skip verification for next logon.

    On subsequent logons from this device, text message authentication is skipped.

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Method 2: Set a trusted device from device management settings

  1. Log on to the Alibaba Mail web client and click the Settings icon in the upper-right corner.

  2. On the Settings page, set the target device as a trusted device.

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Cancel a trusted device (unauthorize a device)

  1. Log on to the Alibaba Mail web client and click the Settings icon in the upper-right corner.

  2. On the Settings page, cancel the trusted status of the target device and then log out.

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