Add IP addresses, domain names, or sender addresses to the Alibaba Mail whitelist to ensure emails from trusted senders bypass spam filtering and reach your inbox.
Whitelisted addresses skip spam filtering, so emails from those senders go directly to your inbox. You can whitelist individual sender addresses, entire domains, or IP addresses.
Note
Nicknames and display names are not supported. Use the sender's actual email address or domain instead.
Add an address to the whitelist
Log on to the Alibaba Mail web client.
Click the Settings icon in the upper-right corner.
Go to Mailbox Settings > Whitelist.
Click Add to Whitelist.
Enter one of the following:
An IP address
A domain name
A sender address
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