Create a sub-administrator

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Alibaba Mail creates a primary administrator account (postmaster) upon purchase. The primary administrator can promote a standard employee account to sub-administrator with scoped department access and permissions. Sub-administrators help the primary administrator manage mailboxes more efficiently.

Important

Sub-administrators cannot create other sub-administrators.

Procedure

1. Log on to Alibaba Mail with the postmaster administrator account. You are directed to the Domain Management console by default. Go to Company Customization > Sub-administrator.

2. Click Add Sub-administrator and configure the required permissions.

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