Troubleshoot API call exceptions (error code summary)
This document provides a summary of error codes to help you troubleshoot API call exceptions.
If an API call fails, refer to the table below. The table lists the cause and solution for each error code.
HttpCode | Error code | Error message | Description |
400 | UserStatusInvalid | The user status is invalid. | The user status is invalid. Check if your account has an overdue payment or unpaid bills. |
400 | BasicServiceNotActivated | The NLP API （Version : base） service has not been activated. Please click the url to confirm the activation status: https://common-buy.aliyun.com/?commodityCode=nlp_alinlpBasePost_public_cn#/buy | The NLP API (Basic Edition) service is not activated. Click the link to confirm the activation status: https://common-buy.aliyun.com/?commodityCode=nlp_alinlpBasePost_public_cn#/buy |
400 | AdvancedServiceNotActivated | The NLP API （Version : advanced） service has not been activated. Please click the url to confirm the activation status: https://common-buy.aliyun.com/?commodityCode=nlp_alinlpAdvancedPost_public_cn#/buy | The NLP API (Premium Edition) service is not activated. Click the link to confirm the activation status: https://common-buy.aliyun.com/?commodityCode=nlp_alinlpAdvancedPost_public_cn#/buy |
400 | IndustryServiceNotActivated | The NLP API （Version : industry） service has not been activated. Please click the url to confirm the activation status:https://common-buy.aliyun.com/?commodityCode=nlp_alinlpIndustryPost_public_cn#/buy | The NLP API (Industry Edition) service is not activated. Click the link to confirm the activation status: https://common-buy.aliyun.com/?commodityCode=nlp_alinlpIndustryPost_public_cn#/buy |
401 | InvalidParameter | The parameter is invalid. | The parameter is invalid. Check the request parameters. |
403 | Forbidden.NoAuth | You are not authorized to operate on the specified resource. Please click the URL for help information:https://help.aliyun.com/document_detail/177209.html | Your account does not have permission to operate on the specified resource. Click the URL for help information: https://help.aliyun.com/document_detail/177209.html |
405 | TextLimitExceeded | The maximum length of the text is exceeded. | The text length exceeds the limit. |
406 | TextCodingError | An encoding error occurred to the input text. | The input text has an encoding error. |
410 | FrameworkError | Framework internal server error. | Framework error. |
411 | FrameworkApiError | Framework API error. | Framework API error. |
412 | FrameworkFormatError | Framework request format error. | Framework request format error. |
413 | FrameworkReturnError | Framework return type format error. | Framework return format error. |
429 | Throttling.User | Flow control has been triggered. | The maximum number of queries per second (QPS) is exceeded. Click the URL for help information: https://help.aliyun.com/document_detail/69780.html#p-wq5-zb9-5wu |
500 | InternalError | A server error occurred while processing your request. Please try again later or contact customer support. | A service error occurred while processing your request. Try again later or contact customer support. |