Auto-renewal

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Auto-renewal is available for TSDB instances that use the subscription billing method.

Notes

  • After you enable auto-renewal, the system automatically renews the instance for the specified duration. Ensure that your account has a sufficient balance.

  • Payment for auto-renewal is processed at 08:00:00, seven days before the instance expires.

  • If you manually renew an instance before its scheduled auto-renewal, the system skips the automatic renewal for that cycle.

  • A text message reminder for the payment is sent 10 days before the service expires.

Enable auto-renewal

  1. Log on to the TSDB console.

  2. In the Actions column of the target instance, click Manage.

  3. On the instance details page, in the Running Status section, click Auto-renewal Management.

  4. On the Renewal Management page, enable auto-renewal.

    • For a single instance: In the Actions column of the target instance, click Enable Auto-renewal.

    • For multiple instances: Select the instances for which you want to enable auto-renewal, and then click Enable Auto-renewal at the bottom of the list.

  5. In the dialog box that appears, set the Auto-renewal Duration and click Enable Auto-renewal.